Accomplished Dermatology Nurse at VA North Texas Health Care System, adept in referral management and care coordination. Successfully streamlined the referral process, enhancing patient access to care. Proficient in clinical documentation and consult tracking, while fostering interdisciplinary collaboration to improve veteran education and support. Committed to delivering optimal care through innovative process improvements.
Overview
16
16
years of professional experience
Work History
Dermatology Nurse
VA North Texas Health Care System
Garland, TX
05.2009 - Current
Managed and triaged 30-40 referrals for veterans seeking various types of care through dermatology, ensuring timely access to appointments.
Collaborated with VA and community providers to facilitate coordinated care plans for veterans, ensuring seamless transitions between different levels of care, such as comprehensive dermatology referrals to Mohs referrals.
Educated veterans and their families on care options and procedures, providing guidance on how to navigate the VA and community healthcare systems.
Demonstrated proficiency in the use of Consult Tracking Manager to organize custom views for consults, and track consult status.
Demonstrated proficiency in the use of CPRS and VISTA Imaging for comprehensive documentation of patient information and referrals.
Facilitated communication between members of the healthcare team by attending interdisciplinary meetings.
Collaborated with providers to ensure proper implementation, and appropriate triage of patient referrals.
Achieved departmental goals and objectives by assisting with instituting new processes and standards for referral patients.
Collaborated with the healthcare team to plan for the implementation of the RCT process for dermatology, designed to improve the overall referral process for veterans.
Responded to urgent referrals with speed, expertise, and level-headed approaches to provide optimal care and support.
Education
Bachelor of Science - Nursing
Mississippi University For Women
Columbus, MS
05-2003
Skills
Referral management
Clinical documentation
Consult tracking
Care coordination
Interdisciplinary collaboration
Veteran education
Process improvement
Healthcare navigation
Affiliations
Nurse Excellence Ambassador
Nursing Guild Representative at Emmanuel Baptist Church