Kasi McKay
Rochester,MN
Summary
Healthcare leader with 20 years of experience at Mayo Clinic, specializing in clinical operations and regulatory compliance. Proven track record in developing evidence-based strategies that improve patient outcomes while reducing costs. Skilled in utilization management and technology integration, successfully leading large-scale projects. Expertise in stakeholder engagement and team mentorship to foster sustainable change in complex healthcare settings.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Hospice Nurse Manager and Administrator
Mayo Clinic
Rochester, MN
09.2020 - Current
- Directed operational transformation for hospice services, achieving 100% compliance with CMS standards during Joint Commission surveys.
- Led integration of four regional hospice agencies into a unified system, standardizing practices and optimizing resource allocation across SEMN communities.
- Implemented QAPI program improvements, reducing adverse events and boosting patient satisfaction scores.
- Managed recruitment, hiring, and onboarding processes, building a skilled workforce of staff, physicians, and volunteers.
- Oversaw annual performance of contracted vendors, maintaining strong professional relationships.
- Facilitated executive-level reporting and strategic planning focused on quality, finance, and workforce development.
- Produced detailed reports for governing bodies on quality metrics, financial status, and staffing levels.
- Directed consolidation of four regional hospice agencies into a single Midwest structure, reducing administrative overhead.
Assistant Professor of Nursing
Mayo Clinic College of Medicine and Science
05.2019 - Current
- Delivered high-quality nursing education through classroom, clinical, and simulation-based methods.
- Contributed to curriculum development and assessment strategies for evidence-based practices.
- Engaged in scholarly activities, including research and presentations, to advance nursing science.
- Provided mentorship and guidance to nursing students and colleagues to foster professional growth.
- Collaborated with interdisciplinary teams to integrate practice, education, and research at Mayo Clinic.
- Participated in institutional committees to support academic excellence and innovation initiatives.
- Maintained active involvement in professional organizations to enhance visibility of Mayo Clinic’s nursing expertise.
Registered Nurse
Mayo Clinic
Rochester, MN
03.2004 - 09.2020
- Delivered exceptional patient care across diverse diagnoses from treatment initiation to completion.
- Collaborated on quality and safety initiatives, enhancing patient outcomes and reducing surgical complications.
- Facilitated therapeutic communication and conflict resolution, aiding staff and patients in coping strategies.
- Developed evidence-based practice changes, including bedside reporting and enhanced recovery protocols.
- Worked within interprofessional teams on successful initiatives to improve quality and safety outcomes.
- Promoted shared governance and facilitated bidirectional communication within nursing department.
- Mentored over 70 nurses, cultivating leadership skills and clinical excellence.
- Managed unit operations while supervising staff, providing administrative support and direct patient care.
Education
Master of Science - Nursing Leadership and Administration
Capella University
Minneapolis, MN12.2025
Bachelor of Science - Nursing
Augsburg College
Minneapolis, MN08.2015
Associate Degree - Nursing
Rochester Community and Technical College
Rochester, MN12.2003
Skills
- Leadership and management
- Healthcare strategy & transformation
- Regulatory compliance
- Risk management
- Value realization
- Safety compliance
- Cultural awareness
- Continuous learning
- Self-reflection
- Interprofessional collaboration
- Clinical operations
- Change management
- Project management
- Performance management
- Quality improvement
- Utilization management
- Budget optimization
Certification
• Registered Nurse in MN, 1634488, 07/31/26
• BLS certified, 2026
• Mayo Clinic Quality Academy Fellow, Bronze and Silver Level Certification, 2025
• BLS certified, 2026
• Mayo Clinic Quality Academy Fellow, Bronze and Silver Level Certification, 2025
Accomplishments
• Assistant Professor of Nursing, Mayo Clinic College of Medicine and Science, 05/2019-Present
• RN Individual Achievement Award, Department of Nursing, Mayo Clinic, 2009
• Above and Beyond Award, Employee Recognition Program, 2025
• RN Individual Achievement Award, Department of Nursing, Mayo Clinic, 2009
• Above and Beyond Award, Employee Recognition Program, 2025
Professional Memberships
- Minnesota Organization of Leaders in Nursing, 05/2019-Present
- National Organization for Associate Degree Nursing, 01/2018-Present
- Academy of Medical-Surgical Nurses, 10/2007-10/2008
Committee And Leadership Activities
- MN Hospice Providers, SEMN Nursing Representative, 2024-Present
- Midwest Hospice Clinical Oversight Committee, Chair, 2021-Present
- Mayo Nursing Council, Surgical I Division Representative, 2016-2019
- Developed and assisted with implementation of nurse-to-nurse bedside report unit practice re-design across Mayo Clinic campus
Timeline
Hospice Nurse Manager and Administrator
Mayo Clinic
09.2020 - Current
Assistant Professor of Nursing
Mayo Clinic College of Medicine and Science
05.2019 - Current
Registered Nurse
Mayo Clinic
03.2004 - 09.2020
Master of Science - Nursing Leadership and Administration
Capella University
Bachelor of Science - Nursing
Augsburg College
Associate Degree - Nursing
Rochester Community and Technical College