Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kasino Garland

McDonough,GA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Modivcare
12.2024 - Current
  • Assist members with transportation to and from appointments
  • Assist with resolving issues with previous appointments
  • Ensure members receive transportation
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Business, Criminal Justice

Gordon State College
Barnesville, Ga
05-2024

High School Diploma - undefined

Rockdale County High School
Conyers
05-2023

Skills

  • Negotiation
  • Interpersonal communication
  • Attention to detail
  • Customer service
  • Time management
  • Problem resolution
  • Complaint handling

Timeline

Customer Service Representative

Modivcare
12.2024 - Current

High School Diploma - undefined

Rockdale County High School

Business, Criminal Justice

Gordon State College
Kasino Garland