Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Security Officer
IPS Nationwide
Miami, Florida
01.2023 - Current
Monitored premises, ensuring safety and security for all personnel and minimizing risks.
Coordinated with local law enforcement on investigations, facilitating effective resolution of incidents.
Enforced company policies while maintaining a professional demeanor with guests.
Trained new security staff on protocols and procedures, enhancing team readiness and compliance.
Night Auditor
Holiday Inn
Miami, Florida
01.2023 - 12.2025
Managed front desk operations during night shifts for guest check-ins and check-outs.
Monitored surveillance systems throughout the night to uphold security protocols and ensure guest safety.
Assisted guests with inquiries and resolved issues, enhancing overall customer satisfaction.
Resolved customer issues quickly while maintaining a high level of professionalism.
Processed cash and credit card transactions, accurately balancing cash drawers at shift end.