Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kassandra Aguirre

Brownsville,TX

Summary

Friendly, dependable, and service-focused professional with strong experience in customer-facing roles across retail, restaurant, and event settings. Skilled in delivering outstanding guest experiences, managing team operations, and supporting daily store or restaurant functions. Proven ability to lead shifts, handle customer concerns, and work efficiently in fast-paced environments. Brings strong communication, teamwork, and time management skills, with a commitment to creating positive and memorable experiences for guests. Adaptable and quick to learn, with a positive attitude and a passion for helping people.

Overview

7
7
years of professional experience

Work History

Team Member

Target
Brownsville, TX
02.2022 - Current
  • Welcomed guests with a friendly attitude and helped them find what they needed based on their behavior and questions.
  • Learned about store products and services to answer questions and solve problems for guests.
  • Kept the sales floor clean, well-stocked, and made sure prices and signs were correct.
  • Helped with restocking, setting up displays, and keeping track of inventory.
  • Backed up at the register and helped with online order pickups while following safety and legal rules.
  • Worked with the team and managers to finish tasks and support daily store needs.

FOH Team Member/Supervisor

Wingbarn
Brownsville, TX
01.2020 - 01.2022
  • Shift Supervisor: Led daily restaurant operations in the absence of the General Manager, managed team performance, supported inventory checks and food ordering, and ensured guests had a positive dining experience.
  • Cashier: Greeted and assisted guests, took accurate orders, delivered food to tables, and ensured all items were complete and correct.
  • Busser/Food Runner: Maintained clean and organized dining areas by clearing tables, resetting silverware, and refilling guest drinks to support a smooth and pleasant service environment.
  • Worked closely with team members and reported to the Shift Supervisor or General Manager as needed.

Part-time Sales Associate

Journeys Kidz
Brownsville, TX
07.2020 - 12.2020
  • Focused on driving sales and delivering excellent customer service through product knowledge and strong communication.
  • Helped merchandise the sales floor and updated displays with new products and marketing materials.
  • Built positive relationships with customers to create a fun and welcoming shopping experience.
  • Received ongoing training for current role and future growth opportunities.
  • Worked in a fast-paced, team-focused environment while maintaining a dependable and goal-driven attitude.

Busser/Party Host

Mr. Gatti's Pizza
Brownsville, TX
09.2018 - 05.2019
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Welcomed and hosted birthday parties and group events, ensuring a fun, safe, and memorable experience for all guests.
  • Managed party schedules, including food service, games, and activities, keeping events running smoothly and on time.
  • Communicated with guests and parents to meet specific party needs and resolve any concerns.

Education

High School Diploma -

Porter Early College High School
Brownsville, TX
06-2019

Some College (No Degree) - Associate in Education EC-6th Grade

Texas Southmost College
Brownsville, TX

Skills

  • Customer service
  • Time management
  • Communication
  • Teamwork
  • Sales
  • Problem-solving
  • Leadership
  • Adaptability

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Team Member

Target
02.2022 - Current

Part-time Sales Associate

Journeys Kidz
07.2020 - 12.2020

FOH Team Member/Supervisor

Wingbarn
01.2020 - 01.2022

Busser/Party Host

Mr. Gatti's Pizza
09.2018 - 05.2019

High School Diploma -

Porter Early College High School

Some College (No Degree) - Associate in Education EC-6th Grade

Texas Southmost College

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