Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Kassandra Ardon-Ozuna

Worcester,MA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Package Technician

Sodexo USA
Framingham, MA
02.2022 - Current
  • Pack out refrigerated, frozen and ambient packages.
  • Fill up dry shippers with liquid nitrogen for samples that needed to be transported in specific temperatures.
  • Make sure each package is DOT and IATA certified.
  • Packing to the correct specifications and adding the correct labeling on the packages.
  • Provided technical support services to customers via phone or email communication.
  • Cleaned, maintained and properly stocked company vehicle to prepare for required duties.

Mail Courier

Sodexo USA
Framingham, MA
01.2019 - 02.2021
  • Delivered packages to designated locations on time.
  • Scanned inbound packages to sort for destination.
  • Ensured that all documents were correctly filled out before leaving the office premises.
  • Verified signatures of recipients upon delivery of packages or letters.

Education

Some College (No Degree) - Automotive Engineering

New England Institute of Technology
East Greenwich, RI

Skills

  • Customer Service
  • Operations Monitoring
  • User Training
  • Information Tracking
  • Written/Verbal Communication
  • Extensive Organizational Skills
  • Customer Interaction
  • Relationship Building
  • Attention to Detail
  • Multitasking and Organization
  • Heavy Lifting
  • Documentation and Reporting
  • Hazardous Materials Handling
  • Lockout and Tagout Procedures

Certification

  • DOT Certification
  • IATA Certification

Languages

English
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

Package Technician

Sodexo USA
02.2022 - Current

Mail Courier

Sodexo USA
01.2019 - 02.2021

Some College (No Degree) - Automotive Engineering

New England Institute of Technology

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Kassandra Ardon-Ozuna