Kassandra Ardon-Ozuna
Worcester,MA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Package Technician
Sodexo USA
Framingham, MA
02.2022 - Current
- Pack out refrigerated, frozen and ambient packages.
- Fill up dry shippers with liquid nitrogen for samples that needed to be transported in specific temperatures.
- Make sure each package is DOT and IATA certified.
- Packing to the correct specifications and adding the correct labeling on the packages.
- Provided technical support services to customers via phone or email communication.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
Mail Courier
Sodexo USA
Framingham, MA
01.2019 - 02.2021
- Delivered packages to designated locations on time.
- Scanned inbound packages to sort for destination.
- Ensured that all documents were correctly filled out before leaving the office premises.
- Verified signatures of recipients upon delivery of packages or letters.
Education
Some College (No Degree) - Automotive Engineering
New England Institute of Technology
East Greenwich, RISkills
- Customer Service
- Operations Monitoring
- User Training
- Information Tracking
- Written/Verbal Communication
- Extensive Organizational Skills
- Customer Interaction
- Relationship Building
- Attention to Detail
- Multitasking and Organization
- Heavy Lifting
- Documentation and Reporting
- Hazardous Materials Handling
- Lockout and Tagout Procedures
Certification
- DOT Certification
- IATA Certification
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Package Technician
Sodexo USA
02.2022 - Current
Mail Courier
Sodexo USA
01.2019 - 02.2021
Some College (No Degree) - Automotive Engineering
New England Institute of Technology