Summary
Overview
Work History
Education
Skills
Experience
Languages
Timeline
Generic

Kassandra Cruz

San Diego,CA

Summary

To obtain an entry-level position as a Physical Therapy Technician to assist physical therapists and staff in physical therapy and rehabilitative setting. Committed to achieving best possible outcomes for patients while cultivating strong relationships with health-related professionals.

Overview

7
7
years of professional experience

Work History

Fulfillment Center Associate

Amazon
07.2022 - 11.2023
  • Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
  • Expedited order processing time with proficient use of warehouse management software and scanning equipment.
  • Promoted positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
  • Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
  • Collaborated effectively with team members for seamless coordination during high-volume periods, ensuring timely order completion.

Grocery Shopper

Instacart
06.2019 - 02.2020
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
  • Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
  • Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
  • Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
  • Adapted quickly to changing circumstances such as unexpected stock shortages or last-minute adjustments to orders, ensuring minimal disruptions to delivery timelines.

Electronics Sales Associate

Navy Exchange
08.2016 - 07.2017
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
  • Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.

Education

Bachelor of Science - Kinesiology

San Diego State University
San Diego, CA
05.2022

Associate of Science - Kinesiology

Southwestern College
Chula Vista, CA
05.2020

Skills

  • Home Exercise Programs
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Teamwork and Collaboration
  • Problem-Solving

Experience

Adaptive Fitness Clinic Trainer (08/2021-12/2021)

  • Hands on experience working with individuals with a variety of physical and neurological disabilities through prescribed fitness programming at San Diego State University.
  • Provide training sessions to individuals on ABA spectrum.
  • Collaborate with supervisors and family to create the best program possible to help clients increase their quality of life.
  • Evaluated program effectiveness through regular assessment tools, using findings to inform future program modifications.
  • Fostered positive relationships with participants, families, and staff through open communication and empathetic listening.

Languages

English
Native or Bilingual
Tagalog
Limited Working
ASL
Elementary

Timeline

Fulfillment Center Associate

Amazon
07.2022 - 11.2023

Grocery Shopper

Instacart
06.2019 - 02.2020

Electronics Sales Associate

Navy Exchange
08.2016 - 07.2017

Bachelor of Science - Kinesiology

San Diego State University

Associate of Science - Kinesiology

Southwestern College

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Kassandra Cruz