Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kassandra Cuevas

La Quinta,CA

Summary

Dedicated and compassionate professional with a strong background in criminal justice, education, and community service. Experienced in working with diverse populations through roles in customer service, translation, and youth and family support. Bilingual in English and Spanish, with excellent communication, organization, and teamwork skills. Passionate about creating positive, inclusive environments that support learning, connection, and personal growth.

Overview

8
8
years of professional experience

Work History

Assistant

Creative Blue Pools
01.2018 - Current
  • Responsibilities : Managing the financial aspects of the business by creating, formatting, and sending invoices to clients in a timely and accurate manner.
  • Developing and maintain a streamlined invoicing process, utilizing software tools to generate invoices and monitor payment statuses.
  • Preparing and dispatch contracts to clients, outlining terms, deliverables, and project scope to ensure clarity and mutual understanding.
  • Implementing effective record-keeping practices to maintain a comprehensive database of invoices, contracts, and financial transactions.
  • Respond promptly to client inquiries related to invoicing and contracts, providing excellent customer service and building strong client relationships.

Merchandise Intern

Walt Disney World Company
01.2024 - 01.2025
  • Responsibilities : Customer Service: Providing a great service to guests by answering questions, assisting with purchases, and also creating a positive experience.
  • Visual Merchandising: Ensuring merchandise displays are on point, well stocked, and follow Disney's presentation standards.
  • Sales: Actively promoting and selling merchandise while adhering to company policies and procedures. Top seller during festival seasons
  • Inventory Management: Monitoring stock levels, restocking shelves, and conducting inventory counts as needed.
  • Cash Handling: Processing transactions accurately and efficiently using cash registers or point-of-sale systems.
  • Product Knowledge: Staying informed about Disney products, including their features, benefits, and pricing.
  • Teamwork: Collaborating with coworkers to achieve daily sales goals and maintain a harmonious work environment.
  • Safety and Security: Ensuring the safety of guests and merchandise by following Disney's safety protocols and loss prevention procedures.
  • Cleaning and Maintenance: Keeping work areas clean, organized, and presentable throughout the day.
  • Adherence to Policies: Following Disney's dress code, attendance policies, and any other guidelines set forth by the company.
  • These responsibilities contribute to creating a magical experience for guests while representing the Disney brand with enthusiasm and professionalism.

Intern

Center for Restorative Justice Works
01.2023 - 07.2023
  • Responsibilities : The Center For Restorative Justice Works (CRJW) unites children, families, and communities separated by crime & the criminal justice system, creates awareness about the negative impacts of incarceration on children & families, & advocates for programs & policies that restore relationships.

Translator (English to Spanish)

  • Translated a variety of documents and forms from English to Spanish, ensuring accurate conveyance of content and maintaining cultural nuances.
  • Collaborated with team members to deliver high-quality translations within tight deadlines.
  • Conducted thorough proofreading and editing to ensure clarity, consistency, and adherence to established guidelines.
  • Adapted terminology and language style to suit the target audience while preserving the original intent of the material.
  • Provided valuable input to improve translation processes, contributing to increased efficiency and accuracy.

Other Tasks:

Collaborate with a dedicated team to organize and facilitate outings to jails and prisons across all of California, fostering opportunities for families to reconnect and strengthen bonds.

Volunteer

Saint Francis of Assisi Church
01.2018 - 01.2022
  • Responsibilities : Assisted Myrna Phelps in coordinating and preparing for church services and classes, ensuring a seamless and welcoming environment for all attendees.
  • Collaborated with the team to set up the church space for mass and classes, including arranging seating, materials, and multimedia equipment.
  • -Served as a liaison and messenger between various offices and departments within the church, facilitating efficient communication and enhancing collaboration.
  • -Supported administrative tasks by assisting with paperwork, such as record-keeping, documentation, and event coordination.
  • Took initiative to perform additional tasks, including photocopying pamphlets, worksheets, and sign up sheets, contributing to the smooth functioning of church activities.
  • Demonstrated strong organizational skills and attention to detail in all aspects of volunteer responsibilities.

Education

Bachelor of Arts - Criminal Justice

California State University San Bernardino
San Bernardino, CA
05-2023

Associate of Arts - Psychology

College of The Desert
Palm Desert, CA
05-2023

Associate of Arts - Sociology

College of The Desert
Palm Desert, CA
05-2021

Associate of Science - Administration of Justice

College of The Desert
Palm Desert, CA
05-2020

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Data entry
  • File and record keeping
  • Support services
  • Administrative duties
  • Multitasking and organization
  • Document preparation

Languages

Spanish
Native or Bilingual

Timeline

Merchandise Intern

Walt Disney World Company
01.2024 - 01.2025

Intern

Center for Restorative Justice Works
01.2023 - 07.2023

Assistant

Creative Blue Pools
01.2018 - Current

Volunteer

Saint Francis of Assisi Church
01.2018 - 01.2022

Bachelor of Arts - Criminal Justice

California State University San Bernardino

Associate of Arts - Psychology

College of The Desert

Associate of Arts - Sociology

College of The Desert

Associate of Science - Administration of Justice

College of The Desert
Kassandra Cuevas