Kassandra Del Angel
San Antonio,TX
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Six Flags and other fast-paced environments. Excelled in equipment operation and safety monitoring, enhancing customer experiences and operational efficiency. Demonstrated exceptional multitasking abilities and a strong work ethic, contributing significantly to team goals and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Ride Operator
Six Flags
06.2023 - 10.2024
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Crew Member
Creamery at South Park Mall
12.2022 - 12.2023
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Assisted other team members to achieve goals.
- Supported training of new crew members, leading to more efficient onboarding process.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Crew Member
McDonald's
08.2022 - 12.2022
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Sydney Lanier High School
1514 W Cesar E Chavez Blvd 06.2024
Skills
- Customer Service
- Equipment Operation
- Safety Monitoring
- Emergency evacuation procedures
- Ride operations
- Hospitality and accommodation
- Teamwork and Collaboration
- Flexible Schedule
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ride Operator
Six Flags
06.2023 - 10.2024
Crew Member
Creamery at South Park Mall
12.2022 - 12.2023
Crew Member
McDonald's
08.2022 - 12.2022
High School Diploma -
Sydney Lanier High School
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