Kassandra Gomez
College Station,TX
Summary
Results-driven leader with positive attitude and passion for providing high-quality service/work . Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Scrum Master
Booz Allen Hamilton
Remote
05.2023 - Current
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
- Implemented continuous improvement initiatives through regular retrospective meetings with the team.
- Facilitated seamless integration of new team members into existing projects without compromising productivity levels.
ASSISTANT LECTURER
Texas A&M University, Zachry Department of Civil & Environmental Engineering
06.2019 - 05.2023
- Course instructor for CVEN 207: Introduction to Civil Engineering, writing-intensive curriculum
- Camp BUILD coordinator, Winter & Summer 2022, & Summer 2023 prep.
- Undergraduate Academic Advising duties continued.
- Enhanced student comprehension by utilizing various teaching methods and incorporating multimedia resources.
- Boosted students'' critical thinking skills through active learning strategies and problem-solving activities.
- Participated in professional development workshops to continuously improve teaching skills and stay current with industry trends.
- Adapted lesson plans based on student feedback and progress data, ensuring optimal content delivery for improved understanding.
ACADEMIC ADVISOR III
Texas A&M University, Zachry Department of Civil & Environmental Engineering & Department of Mechanical Engineering
College Station, TX
01.2013 - 06.2019
- Enhanced student success by developing and implementing comprehensive academic plans.
- Coordinated orientation events for new students, ensuring a smooth transition into their chosen academic program.
- Promoted campus resources such as tutoring services or counseling centers to help students overcome barriers to success.
- Improved retention rates by providing personalized guidance to students at various stages of their academic journey.
- Assisted students in identifying career goals and aligning them with appropriate academic programs.
- Provided ongoing support for students experiencing academic difficulties, resulting in improved performance.
- Developed strong relationships with students, providing mentorship and fostering personal growth.
- Evaluated transfer credit and degree requirements, streamlining the process for incoming transfer students.
- Assisted in the development of academic policies and procedures, promoting consistency across departments.
- Contributed to program reviews by gathering data on student outcomes and providing recommendations for improvement.
Education
MASTER OF LIBRARY SCIENCE -
University of North Texas
05.2012
BACHELOR OF ARTS, ENGLISH -
Texas A&M University
05.2005
Skills
- Instruction
- Microsoft Office Suite
- Time Management
- Teamwork
- Problem-Solving
- Process Optimization
- Effective Communication
Timeline
Scrum Master
Booz Allen Hamilton
05.2023 - Current
ASSISTANT LECTURER
Texas A&M University, Zachry Department of Civil & Environmental Engineering
06.2019 - 05.2023
ACADEMIC ADVISOR III
Texas A&M University, Zachry Department of Civil & Environmental Engineering & Department of Mechanical Engineering
01.2013 - 06.2019
MASTER OF LIBRARY SCIENCE -
University of North Texas
BACHELOR OF ARTS, ENGLISH -
Texas A&M University