KASSANDRA MACK
Indianapolis,IN
Summary
Compassionate Behavior Support Specialist with background in designing and implementing behavior intervention plans for youth. Strengths include understanding behavioral patterns, creating individualized support strategies, and advocating for clients' rights. Previous roles involved close collaboration with multidisciplinary teams to optimize client outcomes and ensure quality care.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Beavior Support Specialist
Family Development Services Indianapolis
Indianapolis, Indiana
08.2024 - Current
- Documented client behaviors and responses to interventions in comprehensive reports.
- Developed tailored behavior intervention plans for children and families requiring assistance.
- Conducted assessments to identify individual behavioral challenges and specific needs.
- Collaborated with educators and parents to implement and refine effective behavioral strategies.
- Monitored client progress, adjusting interventions for maximum effectiveness.
- Established relationships with families to enhance engagement in support processes.
- Utilized diverse data collection tools, including frequency counts and ABC charts, to track progress.
Behavior Support Clinician
Community Health Network
Indianapolis, IN
08.2022 - 08.2024
- Deescalated crisis situations using therapeutic interventions to ensure safety and promote emotional stability.
- Facilitated youth's processing and healing from trauma through tailored support strategies.
- Enhanced youth strengths through targeted support
- Set behavioral and safety plans.
- Documented youth progress and maintained comprehensive notes to track behavioral improvements.
- Taught youth life skills
Care Coordinator
Lutherwood
Indianapolis, IN
08.2022 - 08.2022
- 2. Managed patient case management, education, and treatment instructions to support patient understanding and adherence
- 3. Developed patient goals and monitored progress to ensure alignment with treatment objectives
- 1. Communicating with staff, patients and family members to ensure seamless and effective care
- 5. Updated treatment plans and monthly reports to reflect patient status and inform care decisions
- 6. Collaborated directly with referral sources to facilitate patient transitions
- 7. Managed appointment scheduling for both virtual and in-person visits to enhance patient engagement
- 4. Maintaining patient confidentiality and quality care
Bartender
Fourth Floor Blues Club
Richmond, IN
06.2016 - 08.2022
- Implemented alcohol awareness protocols to ensure responsible service to guests.
- Oversaw bar inventory, restocked supplies, and coordinated orders for spirits, beer, wines, and mixers to maintain optimal stock levels.
- Followed state laws related to alcohol service to ensure customer safety and regulatory compliance.
- Executed opening and closing duties, including printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory to ensure smooth operations.
Nanny
Carrie & Chris Hamilton
Whitestown, IN
04.2018 - 08.2022
- Facilitated engaging play activities, nutritious meals, hygiene routines, and socialization to promote overall child development.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Coordinated schedules for sleep, meals, and school to ensure consistency and stability in children's daily routines.
- Built positive and nurturing environments to support child social and emotional growth.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Performed light housekeeping and ran errands to maintain a clean and organized environment for children.
Behavioral Interventionist
Richmond Community Schools
Richmond, VA
02.2014 - 06.2018
- Developed targeted interventions and outlined support milestones to enhance student outcomes.
- Collaborated with teachers to assess needs, set objectives, and discuss strategies.
- Collected and analyzed data on student needs and progress to tailor interventions.
- Assessed and documented student progress with established goals.
- Provided crisis counseling and intervention across school, home, and community settings to address student challenges.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH10-2021
High School Diploma -
Richmond High School
Richmond, IN06-2009
Skills
- Behavior modification
- Crisis intervention
- Childcare services
- Behavioral health support
- Data collection
- Case management
- Child development expertise
- Group counseling
- Parent engagement
- Crisis intervention
- Conflict resolution
- Boundary setting
- Self-confidence building
- Parent engagement
Certification
- Pyramid Model Coach
- Positive Solutions for Families
- Conscius Discipline
- Practice Based Coaching
- Bartender License
Timeline
Beavior Support Specialist
Family Development Services Indianapolis
08.2024 - Current
Care Coordinator
Lutherwood
08.2022 - 08.2022
Behavior Support Clinician
Community Health Network
08.2022 - 08.2024
Nanny
Carrie & Chris Hamilton
04.2018 - 08.2022
Bartender
Fourth Floor Blues Club
06.2016 - 08.2022
Behavioral Interventionist
Richmond Community Schools
02.2014 - 06.2018
Bachelor of Science - Psychology
Southern New Hampshire University
High School Diploma -
Richmond High School