Kassandra Medina
Fort Worth,TX
Summary
I am a recently certified phlebotomy technician seeking to leverage my knowledge and skills in a clinical environment. Committed to ensuring patient comfort and safety while delivering high-quality blood collection services. I am eager to contribute to a supportive team and further develop my proficiency in phlebotomy.
Overview
6
6
years of professional experience
Work History
INVENTORY TEAM LEAD
Academy Sports & Outdoors
Fort Worth, Tx
06.2018 - 05.2023
- Explain regulations, policies, or procedures
- Respond to customer problems or complaints
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
- Resolve customer complaints or answer customers' questions regarding policies and procedures
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
STOCK ASSOCIATE
Fort Worth, TX
10.2017 - 10.2019
- Inspect shipments to ensure correct order fulfillment
- Store items
- Package objects for shipping
- Respond to customer problems or complaints
- Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.
SUBSTITUTE TEACHER
FWISD
Fort Worth, tx
12.2024
- Enforce rules or policies governing student behavior
- Answer students' questions
- Distribute or collect tests or homework assignments
- Distribute teaching materials, such as textbooks, workbooks, papers, and pencils, to students
- Enforce school and class rules to maintain order in the classroom
- Follow lesson plans designed by absent teachers.
Education
Certified Phlebotomy Technician - Phlebotomy
National Healthcareer Association
Certification #F8W4K5Q9Certified Phlebotomy Technician -
Texas School of Phlebotomy
Fort Worth, TX01-2025
Bachelor of Business Administration - Management
The University of Texas at Arlington
Arlington, TX12-2022
A.A - Accounting
Tarrant County College
Fort Worth, TX01.2020
Skills
- Certified Phlebotomy Technician - NHA
- Organize or clean blood-drawing trays, ensuring that all instruments are sterile
- Experience with onboarding and training new team members
- Knowledge in Management and Leadership
- BLS certified
- Collect specimens at specific time intervals for tests
- Experienced in using Microsoft and Excel
- Skilled in customer service problem-solving
Timeline
SUBSTITUTE TEACHER
FWISD
12.2024
INVENTORY TEAM LEAD
Academy Sports & Outdoors
06.2018 - 05.2023
STOCK ASSOCIATE
10.2017 - 10.2019
Certified Phlebotomy Technician - Phlebotomy
National Healthcareer Association
Certified Phlebotomy Technician -
Texas School of Phlebotomy
Bachelor of Business Administration - Management
The University of Texas at Arlington
A.A - Accounting
Tarrant County College
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