Kassandra Mendez
Grove City
Summary
Licensed cosmetologist specializing in haircutting, vivid colors, blonding, extensions and blowouts. Licensed Nail Technician with a strong background in nail artistry and sanitation maintenance. Committed to enhancing client satisfaction through personalized services and effective communication. Experienced in building lasting client relationships and implementing strategies that enhance overall customer satisfaction in business visibility.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Licensed Nail Technician
Self-employeed
Grove City, OH
06.2020 - Current
- Provided personalized nail care services, ensuring client satisfaction and repeat business.
- Conducted thorough consultations to understand client preferences and recommend suitable treatments.
- Utilized advanced nail techniques to enhance aesthetics and promote healthy nail growth.
- Maintained high hygiene standards by sterilizing tools and following safety protocols.
- Designed creative nail art using various techniques and products to meet client expectations.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Developed marketing strategies to attract new clients, boosting overall business visibility and clientele growth.
Head Hostess
Fiesta Mariachi Mexican Restaurant
Grove City, OH
06.2018 - 07.2023
- Oversaw daily operations of front-of-house, ensuring smooth guest experiences and efficient seating arrangements.
- Trained and mentored junior host staff on customer service best practices and restaurant policies.
- Developed and implemented strategies to optimize table turnover rates during peak dining hours.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Coordinated reservations and took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Only worked on Friday's the last 2 years just to help out as it was a family owned business.
Education
Cosmetology Certificate -
Paul Mitchell The School
Columbus, OH09.2026
Nail Technician Certification -
Mason Anthony School of Cosmetology Arts And Sciences
Hilliard, OH07.2020
High School Diploma -
Grove City High School
Grove City, OH09.2018
Skills
- Nail artistry
- Sanitation maintenance
- Relationship building
- Appointment management
- Interactive communication skills
- Hair cutting
- Blowouts
- Vivid colors
- Blonding
Certification
- Licensed nail technician
- Babe hair extensions
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Licensed Nail Technician
Self-employeed
06.2020 - Current
Head Hostess
Fiesta Mariachi Mexican Restaurant
06.2018 - 07.2023
Cosmetology Certificate -
Paul Mitchell The School
Nail Technician Certification -
Mason Anthony School of Cosmetology Arts And Sciences
High School Diploma -
Grove City High School