Kassandra Pecina
Texas City,TX
Summary
Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Diligent Perishables Representative with strong background in food safety and inventory management. Known for maintaining high-quality standards, ensuring customer satisfaction, and managing perishable goods efficiently. Demonstrated skills in team leadership, problem-solving, and time management have led to impactful improvements in previous roles.
Overview
9
9
years of professional experience
Work History
Perishable Representative
H-E
Webster, TX
02.2023 - Current
- Responsible for providing a well-stocked and well-maintained department while providing superior customer service
- Assisted customers during selection process to meet individual needs
- Communicated effectively with customers to maintain customer satisfaction and loyalty
- Answered customers questions, concerns and addressed in a professional manner
- Maintained accuracy for all inventory, sales and customer records
Food and Beverage Expert
Target
Port Orange, FL
10.2021 - 03.2022
- Provided excellent customer service, made recommendations and answered questions
- Prepared food for customers, slicing deli meats and cheeses, and pricing and packaging deli items
- Unloaded daily deliveries by targeted goal and made sure deli display cases were organized and stocked with fresh food using the FIFO system
- Used portion scales and point-of-sale systems to accurately price items
- Operated all deli equipment, including slicers and ovens according to safety guidelines
- Cleaned and sanitized deli equipment and food services, including meat and cheese slicers, deli display cases and utensils
- Curbside
HEB
Harlingen, TX
08.2020 - 05.2021
- Accurately picking an average of 110 items of merchandise under the targeted goal for each shopping trip with speed and accuracy
- Bagged groceries carefully and efficiently to keep products in perfect condition, separated fragile items and kept frozen or perishables fresh and cold
- Maximized space by consolidating merchandise
- Recognized as a team player as part of the H-E-B curbside team and maintained leading spot as fast- paced shopper
- Exceeded customer expectations with quick, accurate service in a tight deadline
Catering Supervisor
Schlitterbahn Beach Waterpark and Resort
South Padre Island, TX
04.2016 - 07.2020
- Monitored catering staff at catering events, providing in-depth knowledge of functions duties
- Analyzed catering orders and delegated with staff to set up equipment, menus, and needed supplies to met expectations
- Maintained close working communications with food and beverage director and catering manager
- Oversaw and assisted in maintaining clean work stations needed to meet food safety
- Lead in determining how food be presented and creating decorative food displays to help with efficiency
- Expeditiously identify problem situations and skillfully resolve accordingly to parties involved
Education
Associate of Applied Science - Business Management
Texas State Technical College
Waco, TX05-2025
Certificate in Cosmetology -
Paul Mitchell The School-Clear Lake
true12-2023
Los Fresnos High School
06.2015
Skills
- Microsoft Office
- Customer service
- Leadership
- Supervising experience
- Bilingual
- Time management
- Sales
- Organization
- Attention to detail
- Creativity
Timeline
Perishable Representative
H-E
02.2023 - Current
Food and Beverage Expert
Target
10.2021 - 03.2022
HEB
08.2020 - 05.2021
Catering Supervisor
Schlitterbahn Beach Waterpark and Resort
04.2016 - 07.2020
Certificate in Cosmetology -
Paul Mitchell The School-Clear Lake
Los Fresnos High School
Associate of Applied Science - Business Management
Texas State Technical College
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