Kassandra Renteria
Summary
Dynamic professional with a proven track record in diverse roles. Excelled in enhancing customer satisfaction and order fulfillment processes, showcasing exceptional multitasking and leadership coordination abilities. Achieved significant improvements in quality assurance standards and on-time delivery rates, demonstrating a strong blend of customer service acumen and production support skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ClickList Associate
Kroger
Shelby Township, Mi
12.2020 - 07.2022
- Read labels, obtained merchandise from shelves and processed incoming orders.
- Pulled items from shelves based on number, size, color, quantity and quality requirements.
- Followed sheets to pull out correct items and correct quantities of merchandise.
- Monitored stock control systems and processed specific orders.
ABA Therapist
Quality Care Rehab And Autism Center
Shelby, MI
07.2021 - 09.2022
- Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally and consistently.
- Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
- Developed and maintained clear, individualized documentation on each patient.
- Maintained neutrality when supporting patients despite difficult behavior.
Picking Associate
Amazon
Pontiac, MI
10.2022 - 01.2023
- Picked and packed order items.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Followed orders precisely for correct items, sizes and quantities.
Production Associate
Acoufelt
Auburn Hills, MI
05.2023 - 07.2024
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Prepared materials for assembly work to keep workflows running smoothly.
- Assembled customary felt made products.
- Checked and wrapped items, placed in boxes,crates and labeled cartons for shipping.
- Increased on-time delivery rates by effectively prioritizing tasks and coordinating team efforts to meet deadlines.
- Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
- Maintained machinery to prevent overloads and avoid malfunctions. I.e Packsize Machine.
Education
High School Diploma - Nursing Assistance
Eisenhower High School
Shelby Township, MI06.2020
Skills
- Leadership coordination
- Microsoft Word
- Basic computer skills
- Basic math
- Efficient Multitasking
- Product Location
- Accident Prevention
- Document Accuracy
- Customer Experience
- Manufacturing
- Production Support
- Product Assembly
- Packaging and Labeling
- Loading and Unloading
- Order Picking and Processing
- Finishing Procedures
- Customer Order Fulfillment
- Maintaining Quality Assurance Standards
- Performance Goals
- Enter Data
- Motivated Team Player
- Team Meetings
- Serve Customers
- Customer Satisfaction
- Hand Scanning
***
- Daily Living Skills Instruction
- Medical terminology
- Vital signs
- Crisis Situations
- Instructional Strategies
- Emotional Support
- Adaptive Learning
- Differentiated Instruction
- Therapeutic Exercise
- Behavioral Disorders
- Group Learning
- Support Networks
- Treatment Options
- HIPAA Requirements
- First Aid
- Medical Provider Training
- Psychological Therapy Treatments
- Speech Services
- Care Coordination
- Cognitive Disabilities Knowledge
- Mental Health Disorders Knowledge
- Treatment Protocols
- Autism Spectrum Disorder
- Heavy Lifting
Certification
BLS & CPR certified for child and adult .
Timeline
Production Associate
Acoufelt
05.2023 - 07.2024
Picking Associate
Amazon
10.2022 - 01.2023
ABA Therapist
Quality Care Rehab And Autism Center
07.2021 - 09.2022
ClickList Associate
Kroger
12.2020 - 07.2022
High School Diploma - Nursing Assistance
Eisenhower High School