Kassandra Rhone
Gilbert,AZ
Summary
Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Highly experienced in fast paced environments and currently draw 30-40 patients daily in a Primary Care setting.
Overview
5
5
years of professional experience
Work History
Phlebotomist
Sonora Quest Laboratories
08.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Mainly ran sites for Primary Care Offices and occasionally floated as need be
Phlebotomist
LabCorp
03.2022 - 08.2022
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
- Administered glucose testing at an OBGYN facility
Barista
Starbucks
02.2020 - 08.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Delivered excellent customer service, resulting in increased member retention rates.
- Achieved consistent customer service excellence, maintaining positive attitude under pressure.
Phlebotomist
Vitalant
08.2021 - 03.2022
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Took vitals and finger sticks in order to dictate eligibility for donations.
- Worked blood drives across many different facilities all over the valley.
Education
Associate of Applied Science - Medical Laboratory Technician
Phoenix College
Phoenix, AZ12.2025
Phlebotomy
Arizona Medical Training Institute
Chandler, AZ08.2021
High School Diploma -
Primavera Highschool
Chandler, AZ05.2019
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- HIPAA Compliance
- Capillary puncture
- Medical terminology knowledge
- Paperwork Processing
- Geriatric phlebotomy
- Customer Service
- Attention to Detail
Timeline
Phlebotomist
Sonora Quest Laboratories
08.2022 - Current
Phlebotomist
LabCorp
03.2022 - 08.2022
Phlebotomist
Vitalant
08.2021 - 03.2022
Barista
Starbucks
02.2020 - 08.2022
Associate of Applied Science - Medical Laboratory Technician
Phoenix College
Phlebotomy
Arizona Medical Training Institute
High School Diploma -
Primavera Highschool
Similar Profiles
Nicole GarzaNicole Garza
Key encoder at Sonora Quest LaboratoriesKey encoder at Sonora Quest Laboratories
Jesus CarreraJesus Carrera
Phlebotomy Technician II at Sonora Quest LaboratoriesPhlebotomy Technician II at Sonora Quest Laboratories
Djuna M. DarnellDjuna M. Darnell
Cytology Manager at Sonora Quest Laboratories (SQL)Cytology Manager at Sonora Quest Laboratories (SQL)
Desiree KingDesiree King
Phlebotomist at Sonora Quest LaboratoriesPhlebotomist at Sonora Quest Laboratories
Monique BatiestMonique Batiest
Pediatric Neurosurgery Scheduler at Phoenix Children's HospitalPediatric Neurosurgery Scheduler at Phoenix Children's Hospital