Kassandra Richardson
Correctional Sergeant
Raleigh,NC
Summary
Results-driven Correctional Sergeant with proven skills in conflict resolution, emergency response, and strategic planning. Developed effective strategies to enhance safety and order, significantly reducing incidents of violence within the facility.
Overview
10
10
years of professional experience
Work History
Correctional Sergeant
NC Department of Corrections
Raleigh
06.2024 - Current
- Supervised subordinate officers in their daily duties.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Developed strategies to reduce incidents of violence or inappropriate behavior within facility.
- Settled disputes between Offender.
- Settled disputes between offenders.
- Diffused disruptive behavior by verbal interventions.
- Reviewed incident reports and other documentation submitted by subordinates.
- Notified medical staff of offender requiring medical attention and submitted proper incident reports.
- Compiled detailed reports on facility incidents and submitted them to senior management for review.
- Promoted safety, order, and functionality of facility.
- Conducted urinalysis tests on staff and offender to test for illicit drugs.
Driving Instructor
Jordans driving School
Raleigh
07.2022 - Current
- Educated students on traffic laws and safe driving practices to promote responsible behavior.
- Instructed on proper driving techniques, including parallel parking and three-point turns.
- Assessed student abilities after each lesson, tailoring instruction to individual needs.
- Provided constructive feedback to enhance student performance and confidence.
- Monitored student speed while driving, ensuring compliance with posted limits.
- Communicated regularly with instructors to discuss best practices and offer support.
- Managed classroom behavior and attendance to foster a respectful learning environment.
- Retained accurate student records, ensuring conformance with DOT requirements.
cna
Guardian Heaith Care
Raleigh
01.2018 - 01.2025
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe patient environment in accordance with health standards.
- Provided emotional support and companionship to patients during care routines.
- Documented patient information accurately in electronic health records systems.
- Collaborated with healthcare team members to ensure comprehensive patient care.
- Trained new staff on caregiving techniques and facility policies effectively.
- Followed infection control protocols to prevent the spread of illness among patients.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Diagnostic officer
NC Department of Corrections
Raleigh
06.2020 - 06.2024
- Maintained positive relationships with staff and management to foster collaboration.
- Documented incidents and prepared reports for administrative review and records.
- Ensured security and confidentiality of sensitive information at all times.
- Certified DCIN operator, performing criminal background checks and generating monthly reports.
- Collected data, completed logs, and conducted DNA sampling from offenders using approved kits.
- Assisted staff with scheduling interviews and assessments, including mental health screenings.
- Communicated effectively with certified staff and approximately 1,600 female offenders across custody levels.
- Conducted formal body counts and enforced institutional rules to maintain safety.
Correctional Officer
Nc Correctional Institution For Women
Raleigh
03.2016 - 06.2020
- Maintained clear and open communications with facility areas to support safe operations.
- Conducted fire, safety and sanitation inspections.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Performed thorough safety inspections to identify potential hazards and ensure compliance with safety protocols.
- Interacted with offenders in an effort to reduce tension between them, and maintain a peaceful atmosphere within the facility.
- Interacted with offenders in an effort to reduce tension between them, and maintain a peaceful atmosphere within the facility.
- Monitored inmate behavior to ensure compliance with facility rules.
- Conducted regular safety inspections of assigned areas and equipment.
- Responded to emergencies, maintaining control and safety within the facility.
- Prepared detailed reports on incidents, behaviors, and daily activities.
- Trained new officers on operational procedures and safety practices.
- Maintained accurate records of inmate movements and dorm assignments.
- Inspected the dorm and conducted random searches of the common areas.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Transported offenders between facilities or court hearings, using secure vehicles equipped with restraints.
- Reviewed housing assignments and reassigned offenders to meet allocation and safety needs.
Education
GED -
Nash Community College
Rocky Mount, NC07-2014
Skills
- Supervision
- Strategic planning
- Incident reporting
- Security procedures
- Conflict resolution
- Emergency response
References
References available upon request.
Timeline
Correctional Sergeant
NC Department of Corrections
06.2024 - Current
Driving Instructor
Jordans driving School
07.2022 - Current
Diagnostic officer
NC Department of Corrections
06.2020 - 06.2024
cna
Guardian Heaith Care
01.2018 - 01.2025
Correctional Officer
Nc Correctional Institution For Women
03.2016 - 06.2020
GED -
Nash Community College