Kassandra Rodriguez
San Antonio,TX
Summary
Dedicated Patient Care Technician with experience at Metropolitan Methodist Hospital, skilled in patient observation and emergency response. Proven ability to enhance patient satisfaction through effective collaboration and maintaining safety protocols. Committed to delivering high-quality care while remaining calm under stress, ensuring a positive experience for patients and their families.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Metropolitan Methodist Hospital
San Antonio, TX
06.2023 - Current
- Assisted nursing staff in monitoring patient vital signs and reporting changes.
- Supported daily activities by helping patients with personal care tasks and mobility.
- Maintained cleanliness and orderliness of patient care areas to ensure safety.
- Documented patient information accurately in electronic health records for ongoing care.
- Collaborated with healthcare team members to provide comprehensive patient support.
- Responded promptly to patient calls, ensuring immediate attention to needs.
- Learned and followed safety protocols to maintain a safe environment for patients and staff.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Personal Banker
Comerica Bank
San Antonio, TX
01.2020 - 05.2023
- Managed client accounts, ensuring accurate transactions and services tailored to individual needs.
- Developed strong relationships with clients, providing financial advice and solutions to enhance customer satisfaction.
- Conducted assessments of client financial situations, recommending appropriate banking products for their goals.
- Processed loan applications efficiently, ensuring compliance with bank policies and regulatory requirements.
- Trained new staff on operational procedures and best practices to promote team effectiveness and efficiency.
Education
Bachelor of Science - Nursing
Galen College of Nursing
San Antonio06-2026
High School Diploma -
Brackenridge High School
San Antonio06-2013
Skills
- CPR certification
- Patient observation
- Basic life support
- Infection control standards
- Specimen collection
- Infection control
- Patient positioning
- Emergency response
- Information protection
- Infection prevention
- Sterilization techniques
- Qualified in patient transport
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician
Metropolitan Methodist Hospital
06.2023 - Current
Personal Banker
Comerica Bank
01.2020 - 05.2023
Bachelor of Science - Nursing
Galen College of Nursing
High School Diploma -
Brackenridge High School