Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kassandra Sanchez

Charlotte,NC

Summary

Versatile and reliable, with a proven track record at Publix for enhancing customer satisfaction through exceptional service and accuracy. Demonstrated strong communication and problem-solving skills across diverse roles, including youth leadership and caregiving. Excelled in teamwork, program planning, and adaptability, significantly improving team performance and customer loyalty.

Overview

5
5
years of professional experience

Work History

Cashier

Publix
10.2022 - Current


  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Regularly trained new employees on cashier duties and best practices, improving overall staff performance.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Sitter

Neighborhood Clients
03.2020 - Current
  • Creating a safe and fun environment for both pets and children.
  • Developed strong bonds with children, pets, and parents through respectful communication and trust-building activities.
  • Coordinated schedules with families to ensure consistent care for their children at all times necessary.
  • Promoted healthy habits by preparing nutritious meals and snacks, as well as teaching proper hygiene practices.
  • Provided homework assistance using specific curriculum and materials.
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.

Youth Leader

Iglesia Cristiana De Cary
08.2022 - 07.2024
  • Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
  • Coordinated volunteer opportunities for participating youths, fostering a sense of community involvement and responsibility.
  • Organized successful fundraising events, securing resources for youth programs.
  • Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
  • Maintained good relationships with parents through regular communication and active participation in planned activities.

Education

Bachelor of Science in Business Administration -

University of North Carolina At Charlotte
Charlotte, NC
05-2028

High School -

Southeast Raleigh Magnet High School
Raleigh, NC
05.2024

Skills

  • Communication
  • Effective Organization
  • Program Planning
  • Time Management
  • Teamwork and Collaboration
  • Problem-solving Skills
  • Customer Service
  • Work Ethics and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Adaptability

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Publix
10.2022 - Current

Youth Leader

Iglesia Cristiana De Cary
08.2022 - 07.2024

Sitter

Neighborhood Clients
03.2020 - Current

Bachelor of Science in Business Administration -

University of North Carolina At Charlotte

High School -

Southeast Raleigh Magnet High School

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Kassandra Sanchez