Kassandra Torres
Easley
Summary
Motivated professional with a proven track record of embracing new challenges. Demonstrates strong work ethic and adaptability in diverse environments. Skilled in independent work and rapid skill acquisition, contributing to team success and project completion.
Overview
11
11
years of professional experience
Work History
BMW
BMW Manufacturing
Greenville
01.2026 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Dental Assistant/Administrative Assistant
Indigo Pediatric Dentistry
Easley
09.2024 - 05.2025
- Provided chair-side assistance during dental examinations to enhance operational efficiency.
- Educated patients on treatment options and home care post-procedure.
- Documented detailed patient records, including procedures performed and notes taken.
- Explained dental services and payment plans to facilitate informed decision-making.
- Conducted dental cleanings for children, ensuring comfort and care.
- Performed data entry tasks to maintain accuracy of patient information in databases.
- Processed insurance claims promptly and accurately according to company policies.
- Reviewed medical histories before appointments to ensure comprehensive care.
Patient Coordinator
Friendly Smiles of greer
Greer
08.2023 - 06.2024
- Streamlined front office operations, managing customer service, appointments, billing, and administration tasks.
- Executed insurance verifications and processed claim forms for patient intake.
- Communicated with patients to enhance quality of care and formulate individualized care plans.
- Conducted thorough opening, closing, and shift change procedures to uphold daily operational standards.
Cake Decorator
Self-employeed
Saluda
06.2016 - 11.2023
- Designed custom cakes for weddings, birthdays, and anniversaries.
- Organized supplies to enhance efficiency during decorating process.
- Mixed frosting colors and flavors to achieve desired aesthetics.
- Applied fondant with precision for polished cake presentation.
- Maintained sanitation by cleaning work area after each project.
- Prepared buttercream and icings for decorating cakes, cupcakes, tarts, and pastries.
Stay at Home Mom
11.2021 - 08.2023
Treatment Coordinator
Paris Mountain Dental
Travelers Rest
02.2021 - 11.2021
- Streamlined front office operations, managing customer service, appointments, billing, and administration tasks.
- Performed insurance verifications and processed claim forms for patient intake.
- Communicated with patients to enhance care quality and develop tailored care plans.
- Resolved customer inquiries and escalated complaints requiring management intervention.
- Executed opening, closing, and shift change procedures to uphold daily operational standards.
- Prepared financial statements and bills as part of bookkeeping responsibilities.
Dental Assistant
Saluda Smilemaker
Saluda
05.2020 - 12.2020
- Delivered chair-side assistance during dental examinations to enhance operational efficiency.
- Prepared dental instruments and equipment prior to procedures for optimal readiness.
- Acquired bitewing, periapical, panoramic, and occlusal X-rays for dentist assessment.
- Documented patient records detailing procedures performed and additional notes.
- Educated patients on treatment processes and post-procedure care protocols.
Front Desk/Dental Assistant
Leesville Dental Associates | Batesburg
Leesville
08.2015 - 05.2020
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current
- Arranged documents for insurance claims
- Scheduled cleanings and dental appointments for patients using appointment software
- Prepared new patient files and updated existing records with new personal, insurance and medical information
- Handled telephone and in-person requests for assistance from new and established dental practice patients
- Supported dynamic patient flows by setting up and breaking down rooms, cleaning surfaces and restocking supplies
- Educated patients about post-operative and at-home care for optimal outcomes
- Explained dental services and payment plans to help patients make informed decisions
- Laid out dental instruments and equipment before procedures
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review
Education
Medical Insurance Coding -
Greenville Technical College
Greenville, SC, US01.2022
Certificate - Cake Decorator Professional
Midlands Technical College
West Columbia, SC05-2016
Certificate in Dental Assisting -
Palmetto school of career development
Columbia, SC01.2014
High school diploma -
Carolina Academy High School
Greenville, SC, US01.2012
Skills
- Organizational skills
- Computer proficiency
- Front office management
- Team collaboration
- Attention to detail
- Customer service
- Multitasking and prioritization
- Data entry
- Office administration
Additional Information
Dentrix, Eaglesoft, Open Dental, Epic Software
Languages
- Spanish, Fluent
- English, Fluent
Timeline
BMW
BMW Manufacturing
01.2026 - Current
Dental Assistant/Administrative Assistant
Indigo Pediatric Dentistry
09.2024 - 05.2025
Patient Coordinator
Friendly Smiles of greer
08.2023 - 06.2024
Stay at Home Mom
11.2021 - 08.2023
Treatment Coordinator
Paris Mountain Dental
02.2021 - 11.2021
Dental Assistant
Saluda Smilemaker
05.2020 - 12.2020
Cake Decorator
Self-employeed
06.2016 - 11.2023
Front Desk/Dental Assistant
Leesville Dental Associates | Batesburg
08.2015 - 05.2020
Medical Insurance Coding -
Greenville Technical College
Certificate - Cake Decorator Professional
Midlands Technical College
Certificate in Dental Assisting -
Palmetto school of career development
High school diploma -
Carolina Academy High School