KASSANDRA VALDEZ
El Paso,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Farmers Insurance
SALAZAR-BURGOS INSURANCE
EL PASO, TX
03.2023 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Some College (No Degree) - Speech-Language Pathology
The University of Texas At El Paso
El Paso, TXSkills
- Calm Under Pressure
- Data Entry
- Communication
- Organizational Skills
- Good Telephone Etiquette
- Task Prioritization
Certification
- PROPERTY & CASUALTY LICENSE
Languages
Spanish
Native/ Bilingual
Timeline
Farmers Insurance
SALAZAR-BURGOS INSURANCE
03.2023 - 04.2024
- PROPERTY & CASUALTY LICENSE
Some College (No Degree) - Speech-Language Pathology
The University of Texas At El Paso
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