Kassandra Valdez
La Marque
Overview
9
9
years of professional experience
1
1
Certification
Work History
Teller (Contract)
Meador Staffing
09.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Bank Teller (Contract)
Financial Professionals
09.2022 - 01.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Teller
Rochester Armored Car Company, Inc.
07.2021 - 07.2022
- Currency verification
- Processed deposits, orders & ATM cash promptly.
- Prepare orders & replenishment for next day
- Ensured accurate record-keeping by conducting daily currency count and verification.
- Identifies Counterfeit
- Maintained accurate balance of assigned vaults and banks.
Bookkeeper
Home Depot
04.2019 - 07.2021
- Managed preparation and reconciliation of cash registers.
- Investigated discrepancies in store accounts.
- Facilitated start-of-day and end-of-day vault reconciliation.
Head Cashier
Home Depot
04.2019 - 07.2021
- Streamlined transactional operations, ensuring a positive shopping experience.
- Maintained accuracy in merchandise scans.
- Promoted and maintained a secure working environment.
- Open communication for feedback with customers and cashiers
- Maintained operational readiness by managing start-of-day and end-of-day duties at the front end.
- Utilized analytical skills to resolve various challenges.
- Supported troubleshooting processes for terminal and register functionality.
- Decision making
Hostess
RMH Franchise
12.2015 - 05.2017
- Provided courteous reception to arriving guests.
- Directed and monitored wait-list management for improved efficiency.
- Organized and maintained seating arrangements.
- Cleaned/picked up tables
- Attended to washroom(s) for cleanliness
- Coordinated seating and organized reservations
- Upheld a high standard of customer service
- Cleaned and prepared tables
Education
High school diploma -
Premier High School
Palmview, Tx05.2013
Bachelor of Science - Biology
University of Texas Rio Grande Valley
Edinburg, TX07.2019
Skills
- Busser
- Waitress
- Customer Service
- Hostess
- Documentation
- Adaptability
- Time Management
- Host
- Cashiering
- Cash Handling
- POS
- Laboratory Experience
- Microbiology
- Assistant Manager Experience
- Microscopy
- Typing
- Basic math
- Aseptic Technique
- Writing skills
- Communication skills
- Research
- Editing
- Copy editing
- Copywriting
- Microsoft Word
- Customer support
- Organizational skills
Certification
- Driver's License
- Present
- Driving license class C
Languages
Spanish
Native or Bilingual
Assessments
- Customer focus & orientation — Proficient
- Responding to customer situations with sensitivity — Proficient
- Customer service — Proficient
- Identifying and resolving common customer issues — Proficient
- Spreadsheets with Microsoft Excel — Proficient
- Knowledge of various Microsoft Excel features, functions, and formulas — Proficient
- Basic attention to detail — Proficient
- Identifying differences in materials, following instructions, and detecting details among distracting information — Proficient
Additional Information
- Bilingual.
- Time management.
- Microsoft knowledge.
- Communication skills.
Timeline
Teller (Contract)
Meador Staffing
09.2024 - Current
Bank Teller (Contract)
Financial Professionals
09.2022 - 01.2023
Teller
Rochester Armored Car Company, Inc.
07.2021 - 07.2022
Bookkeeper
Home Depot
04.2019 - 07.2021
Head Cashier
Home Depot
04.2019 - 07.2021
Hostess
RMH Franchise
12.2015 - 05.2017
- Driver's License
- Present
- Driving license class C
High school diploma -
Premier High School
Bachelor of Science - Biology
University of Texas Rio Grande Valley
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