Aria Galbraith
Kalispell,MT
Summary
Goal-focused Bank Teller/Bartender/Server experienced in fast-paced environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch/restaurant goals.
Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting customer satisfaction. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bank Teller
Stockman Bank
Great Falls, US
08.2024 - 12.2024
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
- Welcomed customers and offered pleasant service during entire transaction.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Received and counted daily inventories of cash, drafts and checks.
- Performed cash handling duties including counting currency, coins and checks.
Front Desk
Strobels Rentals
Great Falls, US
03.2024 - 08.2024
- I make reservations, write up rental contracts, answer the phone, and operate the front desk while helping out when needed
- Including money handling
- Handled customer complaints promptly and professionally to maintain a high level of customer satisfaction.
- Answered customer questions to maintain high satisfaction levels.
- Resolved customers' complaints regarding products or services.
- Contacted customers and billing parties about overdue rentals and requested expected date of return.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
Bartender
3D
Great Falls, US
03.2024 - 08.2024
- Bartending responsibilities
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Adhered to state regulations regarding serving alcohol responsibly.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Greeted guests with friendliness and professionalism.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Neatly sliced and pitted fruit for garnishing drinks.
- Poured wine, beer and cocktails for patrons.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ramp Agent/Baggage Handler
Unifi
Great Falls, US
04.2024 - 06.2024
- I wing walked, worked in the baggage bin
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Used scanners to track parcel information, condition or receipt.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Monitored and reported any irregularities in baggage or cargo, such as damaged goods.
- Collected, sorted and checked baggage tags against flight lists.
Bartender
COWBOYS
Great Falls, US
08.2023 - 01.2024
- I was a bartender
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Adhered to state regulations regarding serving alcohol responsibly.
Server
Halftime Sports Bar
Great Falls, US
04.2023 - 08.2023
- I was a server
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Addressed complaints to kitchen staff and served replacement items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Filled condiments and napkin containers during slack periods.
Server
Buffalo Wild Wings
Kalispell, US
12.2022 - 03.2023
- I was a server/cashier
- I helped bar back a few nights
- I enjoy working in a fast paced environment
- I got employee of the month once
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Addressed complaints to kitchen staff and served replacement items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Hostess
Cislo Title Company
Kalispell, US
06.2021 - 10.2021
- I greeted people, sat them, brought them drinks, refilled drinks, cleaned/bussed tables, cashed them out
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Took reservations from patrons by phone or online.
- Helped service staff handle demand by distributing food and beverages.
Education
High school diploma -
East Lee County High School
Lehigh Acres, FL08.2017
Skills
- Cleaning Experience
- Restaurant Experience
- Driving
- Food Safety
- Cash register
- Banking
- POS
- Food handling
- Grocery store
- Organizational skills
- Microsoft Excel
- Food Service
- Cooking
- Hotel experience
- Typing
- Accounting
- Front desk
- Kitchen Experience
- Food Handling
- Microsoft Office
- Customer service
- Retail Sales
- Hospitality
- Communication skills
- Restaurant experience
- Host/Hostess
- Bartending
- Guest Services
- Cashiering
- Serving
- Food Preparation
- Guest services
- Serving Experience
- Busser
- Financial software
- Cash counting
- Financial transactions
Certification
- ServSafe
- Driver's License
- Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Bank Teller
Stockman Bank
08.2024 - 12.2024
Ramp Agent/Baggage Handler
Unifi
04.2024 - 06.2024
Front Desk
Strobels Rentals
03.2024 - 08.2024
Bartender
3D
03.2024 - 08.2024
Bartender
COWBOYS
08.2023 - 01.2024
Server
Halftime Sports Bar
04.2023 - 08.2023
Server
Buffalo Wild Wings
12.2022 - 03.2023
Hostess
Cislo Title Company
06.2021 - 10.2021
High school diploma -
East Lee County High School