Kassandra Vasquez
Phoenix,Arizona
Summary
- 2 years of customer service experience as a Retail Sales Associate, delivering excellent service and fostering positive customer relationships.
- Proficient at answering questions, helping customers find products,and guaranteeing a high level of satisfaction in a fast-paced retail setting.
- 1 year of leadership experience as a Community Assistant, planning events, mentoring first year students, and creating a positive environment.
Overview
2
2
years of professional experience
Work History
Community Assistant
Northern Arizona University Residence Life
08.2023 - Current
- Scheduled and coordinated social events that fostered a sense of belonging among community members.
- Supported first year students in their transition to the dorms by providing information on available resources on campus.
- Maintained accurate records of all communication with first year community members regarding policy enforcement and incident reports.
- Improved resident satisfaction by responding to concerns, providing resources, and offering support as needed.
Retail Sales Associate
Carters Oshkosh
06.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while upholding company policies.
Education
Bachelor of Science - Marketing
Northern Arizona University
Flagstaff, AZ05.2026
Timeline
Community Assistant
Northern Arizona University Residence Life
08.2023 - Current
Retail Sales Associate
Carters Oshkosh
06.2022 - Current
Bachelor of Science - Marketing
Northern Arizona University