Kassem Al Haj
Plainfield,IL
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
4
4
years of professional experience
Work History
Stocker
Walmart
06.2022 - 07.2024
- Achieved communication skills
- Unloaded freight from trucks manually utilizing teamwork
- Rotated stock, faced products and built attractive displays
- Worked closely with team members to process shipments and unload incoming trucks
- Operated warehouse equipment, forklifts and pallet jacks to move loads
- Maintained clean and organized stockroom in support of team productivity
- Provided excellent customer service by answering questions and providing product insights
- Set up promotional displays according to planograms or management directives
- Assisted in training new stockers on proper procedures and safety guidelines
Cashier / Customer Service
Cermak
04.2020 - 09.2020
- Connected with customers, greeting each promptly
- Processed customer transactions with POS register system to accurately handle cash, card and mobile payments
- Attended to store merchandise needs with regular restocking and recovery
- Assisted customers in locating desired products and provided recommendations based on their needs
- Utilized store's computer system for price checks, item lookups, and placing special orders
- Re-priced items and changed signage to reflect new amounts and support promotions
- Set up promotional displays to highlight featured products and drive sales
- Performed opening or closing duties such as counting cash drawers, securing doors, or operating alarm systems
- Restocked shelves with merchandise as needed, ensuring accurate product placement
- Participated in meetings with members to brainstorm sales strategies
- Trained newly hired workers about store procedures and customer service
Education
Diploma -
Plainfield North Highschool
Plainfield, IL05.2024
Skills
- Communication
- Sales Development
- Time management
- Contract Negotiation
- Cash Register Operation
- Financial services experience
- Warehouse operations
- Merchandise Stocking
- Physical stamina
- Cargo Handling
Languages
Arabic
Native or Bilingual
Timeline
Stocker
Walmart
06.2022 - 07.2024
Cashier / Customer Service
Cermak
04.2020 - 09.2020
Diploma -
Plainfield North Highschool
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