Kassey Smith
Tulsa,OK
Summary
Highly organized and skilled individual with 2 years of experience in fast-paced warehouse environments. Demonstrates a strong ability to work effectively within a team, bringing enthusiasm and a team-driven mindset to every task. Possesses well-honed organizational, labor, and teamwork skills, enabling thriving in busy work settings.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx Ground
Tulsa, OK
02.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Cocktail Server
Boogies Bar and Grill
Hot Springs, AR
06.2022 - 05.2023
- I took orders, took drink orders and served food and drink orders
- I collected money and returned with the accurate change
- I cleaned tables between guest
- I cleaned restrooms, floors and dishes as well.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
Hostess
The Cellar at Duckworth's
Charlotte, NC
06.2021 - 06.2022
- I welcomed guest, check for reservations, seated guest, gave out menus, helped pre-bud tables, sat up reservations and helped the servers with side work
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
General Laborer
CCS Construction Staffing
Charlotte, NC
12.2021 - 04.2022
- Worked as a general laborer, cleaned up jobsite, helped grade gravel, helped dig trenches, laid pipes
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Completed tasks efficiently for timely project completion within set deadlines.
- Assisted team members with tasks that require group effort.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Education
High school diploma -
South Rowan High School
China Grove, NC06.2018
Skills
- Serving Experience
- Host/Hostess
- Restaurant Experience
- POS
- Food Service
- OpenTable
- Busser
- Construction
- Cash Handling
- Customer Service
- Speed and Efficiency
- Team Player
- Heavy Lifting
- Loading and unloading
- Adaptable to change
Timeline
Package Handler
FedEx Ground
02.2024 - Current
Cocktail Server
Boogies Bar and Grill
06.2022 - 05.2023
General Laborer
CCS Construction Staffing
12.2021 - 04.2022
Hostess
The Cellar at Duckworth's
06.2021 - 06.2022
High school diploma -
South Rowan High School