Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kassi Mayfield

St Louis

Summary

Professional with extensive experience at AT&T, excelling in quality assurance and compliance monitoring. Successfully managed a user base of over 4000, enhancing self-sufficiency through innovative automation. Recognized for exceptional organizational skills and a commitment to continuous improvement, driving efficiency and reliability in team operations.

Overview

24
24
years of professional experience

Work History

Sr Specialist Force I

AT&T
05.2022 - Current

*Managed Millennium Vacation Planner for over 4000 users.

*Followed all contract rules for 9 different contracts.

*Built yearly calendar allocations based off historical and forecasted data.

*Reallocated allocations throughout the year based on needs of the business.

*Created new and better ways to use Millennium, making users more self-sufficient.

*Created automation within Millennium to eliminate the need for manual work.

*Manage skilling for wireline and vendor centers.


Sr Records Clerk

AT&T
09.2001 - 05.2022

*Produced sales and yield reports.

*Managed contest results and budgets.

*Maintained office records.

*Produced expense reports.

*Highly organized and efficient.

Education

High School Diploma -

Meadow Heights High School
Patton, MO
05-1996

Skills

  • Quality assurance
  • Management collaboration
  • Team collaboration
  • Continuous improvement
  • Compliance monitoring
  • Multitasking Abilities
  • Teamwork
  • Teamwork and collaboration
  • Reliability
  • Organizational skills
  • Adaptability and flexibility
  • Self motivation
  • Time management abilities

Timeline

Sr Specialist Force I

AT&T
05.2022 - Current

Sr Records Clerk

AT&T
09.2001 - 05.2022

High School Diploma -

Meadow Heights High School