Ron Ruiz
Tustin,CA
Summary
Proven achiever with a solid background in driving operational excellence and quality assurance at AT&T. Excelled in managing complex projects to fruition, enhancing customer relations, and spearheading documentation management. Demonstrated ability to exceed targets through strategic improvements and adept technical communication, embodying a perfect blend of hard and soft skills.
Overview
24
24
years of professional experience
Work History
Senior Specialist Force
AT&T
05.2000 - 07.2024
- Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
- Supported department leadership in implementing new policies, procedures and controls.
Education
No Degree - Air Traffic Control
Mt San Antonio College
Walnut, CASkills
- Documentation Management
- Customer Relations
- Technical communication
- Quality Assurance
Timeline
Senior Specialist Force
AT&T
05.2000 - 07.2024
No Degree - Air Traffic Control
Mt San Antonio College
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