Mikela S. Armstrong
Bryans Road,MD
Summary
Professional and thorough Allergy and Immunizations Consultant with more than 14+ years of experience in a wide variety of research and analysis situations. Proven communicator with excellent written and verbal skills. Experience with study team, and maintaining meticulous documentation. Versatile Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
8
8
years of professional experience
Work History
Air Force Allergy Immunizations Enlisted Consultant
United States Air Force-National Capitol Region
06.2022 - Current
- Promoted to Air Education Training Command Allergy & Immunizations Consultant for Department of the Air Force
- Advised Department of the Air Force Surgeon General, Commanders and 12,000 medics on evaluating and modernizing policy and procedural guidance for 76 Medical facilities
- Oversaw medical institutional reviews for allergy and immunizations specialty, analyzed 5,000 patient safety reports, and drafted 100+ compliance guidances
- Led large team in analyzing 325 medical tasks for 250 immunizations technicians, mitigated a $2.3M vaccine audit process and reducing shipping delays by 40%
Chief of Clinical Operations Medical Specialty Squadron
United States Air Force-Lackland Air Force Base
, USA
12.2020 - 05.2022
- Promoted to act as Executive advisor to the CEO of the sole Air Force Medical Specialty Organization in Department of Defense/ San Antonio Military Health System (SAMHS) Network
- Tasked to initiate market partnerships regionally, comprising 254,000 beneficiaries
- Provided leadership to 1300+ personnel
- Managed $11.8M annual budget
- Pioneered professional involvement/examination program garnering 960 employee seminar hours, enhancing career opportunities
- Executive operations lead for the DOD COVID-19 vaccination initiative for San Antonio, TX
- Trained 231 healthcare personnel on COVID vaccination process
- Coordinated strategic placement of 147 Active-Duty Military members across United States in support of Government vaccination initiative
Human Resource Advisor
United States Air Force-Lackland Air Force Base
, USA
09.2019 - 11.2020
- Advanced to CEO primary Human Resource Advisor/Subject Matter Expert
- Oversaw workplace compliance, morale and welfare as well as career development
- Selected as primary responder to Congressional inquiries and complaints
- Managed Career development of 182 personnel
- Assumed role as Medical Group Compliance Officer
- Conducted Weekly (TJC) The Joint Commission inspections
- Prepped 1600+ personnel on compliance guidelines
- Vital to the 'Highly Effective' rating awarded to the Medical Facility
Operations Officer for Allergy/Immunology
United States Air Force-Lackland Air Force Base
, USA
12.2016 - 08.2019
- Rapidly assumed oversight of all clinical and administrative support and patient experiences for 4 clinical sights
- Utilized skills to overcome 33% manning shortage
- Drove training compliance for Infection Control and CEO Self inspection initiative, while also mitigating patient complaints and increasing training compliance
- Skillfully managed $2.6M budget
- Equipment and Contract management for 4 clinical sites
- Structured 465 (CEU’s) Continuing Education Units for staff, upholding the training platform for the Air Forces sole Respiratory Training location
- Led and mentored 16 Allergy Fellowship providers
- Developed outstanding record mitigating fraud, waste, misconduct, abuse and policy non-compliance
Education
Juris Masters - Legal Risk Management and Compliance, Specialization in Health Care
Florida State University
12.2022
Bachelors of Arts - Health Care Administration
Ashford University
01.2019
Associates of Arts - Allied Health
Community College of the Air Force
Senior Leadership Course -
Air University
Allergy Immunology Special Experience Course -
Air University
Executive Leadership Symposium -
Air University
Human Resource Symposium -
Air University
Skills
- Data-Driven Problem Solving
- Versatile Response to Challenges
- Cross-Functional Collaboration
- Prioritization and Scheduling
- Logical Evaluation Skills
- Collaborative Teamwork
- Strategic Leadership
- Confident Oratory Ability
- Data collection techniques
- Effective Clinical Practices
- Documentation management
- Participant recruitment
Awards
- Medical Training Wing Senior Non-Commissioned Officer of the Quarter 2023
- Medical Training Wing Senior Non-commissioned Officer of the Year 2022
- Medical Operations Group Officer of the Year 2020
- Medical Specialty Non-Commissioned Officer of the Year 2019
- Medical Specialty Non-Commissioned Officer of the Quarter 2nd/3rd Quarter 2019
- Meritorious Service Medal
- Outstanding Unit Award
- National Defense
- Global War on Terrorism
- Vice President Lackland Top 3 Committee
References
References available upon request.
Timeline
Air Force Allergy Immunizations Enlisted Consultant
United States Air Force-National Capitol Region
06.2022 - Current
Chief of Clinical Operations Medical Specialty Squadron
United States Air Force-Lackland Air Force Base
12.2020 - 05.2022
Human Resource Advisor
United States Air Force-Lackland Air Force Base
09.2019 - 11.2020
Operations Officer for Allergy/Immunology
United States Air Force-Lackland Air Force Base
12.2016 - 08.2019
Juris Masters - Legal Risk Management and Compliance, Specialization in Health Care
Florida State University
Bachelors of Arts - Health Care Administration
Ashford University
Associates of Arts - Allied Health
Community College of the Air Force
Senior Leadership Course -
Air University
Allergy Immunology Special Experience Course -
Air University
Executive Leadership Symposium -
Air University
Human Resource Symposium -
Air University
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