Kassidy Evaristo
Milford,NJ
Summary
Senior Technical Product Owner with 11 years hands-on experience leading core banking modernization across Fiserv DNA and Premier environments. Proven track record owning API integrations, payment processing workflows, and enterprise data and reporting solutions in regulated financial environments. Known for bridging business, engineering, and operations to deliver scalable solutions across payment rails, reconciliation, and core system transformations. Strong focus on delivery ownership, production support, and continuous improvement through data-driven decision making.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Technical Product Owner – Core, Core Banking & Integrations
Community Federal Savings Bank
New York, NY
12.2024 - Current
- Own end-to-end delivery of core banking modernization initiatives across deposits, loans, payments, reconciliation, and compliance workflows within Fiserv Premier
- Lead API integration strategy between internal platforms and core banking systems, supporting real-time transaction processing and system interoperability
- Act as a primary point of contact for Fiserv, managing escalations, performance issues, implementation planning, and platform optimization
- Drive development of internal Core Gateway and posting frameworks to support scalable, multi-rail payment processing (ACH, Wires)
- Designed and implemented Virtual Account Management (VAM) structures to support partner-based banking, including prefix-based routing, account hierarchy, modeling (partner, DDA, Virtual Account), and multi-rail transaction enablement
- Defined account resolution and routing logic between virtual accounts and underlying DDAs to ensure accurate transaction posting, reconciliation, and limit enforcement
- Partner with Data and Finance teams to enhance Business Analytics and reporting capabilities, supporting reconciliation automation and operational insights
- Lead root cause analysis and resolution of production issues, including transaction failures, latency, and integration defects across core systems
- Own and prioritize product backlog across cross-functional teams (Engineering, DevOps, Data, Compliance), ensuring alignment to delivery timelines and business goals
- Translate complex business and operational needs into clear, actionable user stories and technical requirements
- Support release planning, UAT coordination, and production readiness to ensure stable and successful deployments
Senior Product Owner
FISERV
Berkeley Heights, NJ
01.2024 - 12.2024
- Led techno-functional analysis and delivery of DNA core banking enhancements supporting lending and operational workflows
- Partnered with internal teams and financial institution clients to define business requirements and identify system gaps
- Authored detailed business and functional requirements supporting core configurations and API-driven integrations
- Worked closely with engineering and QA teams to validate system behavior, troubleshoot defects, and ensure successful delivery
- Supported data validation and reporting outputs to ensure accuracy across core banking processes
- Facilitated Agile ceremonies and backlog refinement, translating business needs into prioritized delivery plans
- Assisted in production support and issue triage, helping diagnose and resolve client-impacting issues
Branch Manager II
Affinity Federal Credit Union
New Providence, NJ
02.2014 - 12.2023
- Led branch operations with a focus on process improvement, client experience, and regulatory compliance
- Achieved consistent client satisfaction through operational excellence and team leadership
- Managed risk, compliance adherence, and internal controls across daily banking operations
- Built strong relationships with business clients and supported small business growth through community engagement
Education
Change Management Certificate
Cornell University
Ithaca, NYLeadership Essentials Certificate
Cornell University
Ithaca, NYSkills
- Managed Fiserv DNA and Premier core banking systems to support seamless banking operations
- Designed and implemented API integrations to optimize service delivery and improve user experience
- Oversaw payment processing operations, including wires and ACH transactions, to enhance financial efficiency Managed core posting functions to streamline transaction workflows Coordinated with cross-functional teams to optimize payment systems
- Executed virtual account management strategies to ensure seamless service delivery
- Conducted in-depth analysis of business systems to enhance operational efficiency
- Conducted business analytics and data reporting to support informed decision-making
- Oversaw SQL query execution to optimize data retrieval processes Led data validation initiatives to enhance data quality and reliability Coordinated with cross-functional teams to resolve data-related issues effectively
- Implemented agile delivery methodologies to streamline workflow and improve team collaboration
- Oversaw incident management processes to enhance operational efficiency and support production stability Coordinated with cross-functional teams to address and resolve incidents effectively Championed best practices in incident response to improve service delivery
- Facilitated effective stakeholder and vendor relationships to support project execution and operational efficiency
- Created detailed process mapping documentation to support process optimization initiatives
Certification
- Certified Scrum Product Owner (CSPO) – Expected 2026
- IIBA Entry Certificate in Business Analytics (ECBA) – Expected 2026
Timeline
Senior Technical Product Owner – Core, Core Banking & Integrations
Community Federal Savings Bank
12.2024 - Current
Senior Product Owner
FISERV
01.2024 - 12.2024
Branch Manager II
Affinity Federal Credit Union
02.2014 - 12.2023
Change Management Certificate
Cornell University
Leadership Essentials Certificate
Cornell University