Kassidy Holder
Bridgeport,AL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
City of Bridgeport Drugs
Bridgeport, AL
08.2022 - Current
- Prepared new prescription and refill requests for patients.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Dispensed medications to the patient at the provider's request.
- Package and label prescribed medications.
- Interacting with customers and answering questions.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Inspected medication storage locations to monitor drug expiration dates, and supply adequate inventory.
- Improved inventory management procedures to reduce overhead, backorders, and overstock.
- Monitored stock levels of medications in the pharmacy's inventory system.
- Updated existing licenses and certifications for the business, and started new license applications.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Pharmacy Technician
North Jackson Pharmacy
Stevenson, AL
10.2019 - 08.2022
- Track inventory
- Prepared new prescription and refill requests for patients
- Processed insurance claims
- Dispensed medications to patient by providers request
- Package and labeled prescribed medications
- Placed nightly orders for generic, brand, narcotic medications and over the counter
- Interacting with customers and answering questions.
Cashier
Bruce's Foodland
Stevenson, AL
08.2019 - 10.2019
- Assisted with customer inquiries
- Counted cash drawers
- Handled cash and credit transactions
- Handled returns and exchanges
- Welcomed customers
- Helped customers find what they are looking for
- Stocked merchandise
Education
Associate of General Studies - Health Science
Northeast Alabama State Community College
05.2021
High School Diploma -
North Jackson High School
05.2019
Skills
- Medical billing
- Cash handling
- Communication skills
- Problem management
- Organizational skills
- Mathematical skills
- Knowledge of medical terminology and pharmaceutical abbreviations
- HIPAA
- Prioritization and Organization
- Customer service
Certification
- CPhT - Certified Pharmacy Technician
References
References available upon request.
Timeline
Certified Pharmacy Technician
City of Bridgeport Drugs
08.2022 - Current
Pharmacy Technician
North Jackson Pharmacy
10.2019 - 08.2022
Cashier
Bruce's Foodland
08.2019 - 10.2019
Associate of General Studies - Health Science
Northeast Alabama State Community College
High School Diploma -
North Jackson High School
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