Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kassidy Lothridge

Suffolk,VA

Summary

Highly motivated and skilled professional with a versatile background spanning sales, healthcare, pet grooming, and customer service. Bringing four years of experience across these roles, I excel in understanding customer needs, building strong relationships, and consistently exceeding expectations. In sales, I have achieved outstanding results by effectively communicating product value and developing innovative strategies to capture new business. My healthcare experience has strengthened my ability to provide compassionate care in high-pressure settings, while my interpersonal skills enable me to connect with clients and address their needs effectively.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dog Bather/Cashier Assistant

Petsmart
07.2024 - Current
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Skilled in handling diverse dog breeds, providing gentle bathing experience, nail clipping, paw trimming, and calming techniques to ensure a comfortable grooming experience for all pets.
  • Efficiently coordinated and scheduled appointments, providing clients with comprehensive information on all available services.
  • Ensured that all necessary documents were signed before the pet parent departed from the store.
  • Conducted reminder calls and confirmed appointment times, ensuring accuracy of client names and booking details.
  • Performed comprehensive, hands-on pet assessments to ensure safety and well-being, checking for stress indicators, assessing temperament for a safe service environment, and inspecting skin for any wounds or irregularities.
  • Delivered prompt, friendly service with accuracy in managing customer transactions.
  • Stayed informed on weekly ads, specials, and promotions to provide accurate information, and proactively promoted and enrolled customers in the rewards program.
  • Assisted with stocking and merchandising to optimize sales and enhance the customer shopping experience.
  • Managed cash, credit/debit card transactions, and reward points accurately, ensuring efficient payment processing and a balanced register.

Resident Aide

Hope House
09.2022 - 11.2023
  • Provided transportation for residents to and from appointments.
  • Assisted diabetic patients by providing necessary equipment and maintaining accurate documentation of their blood sugar levels.
  • Provided support to residents with essential daily needs, including scheduling doctor appointments.
  • Facilitated recovery groups and supported AA and NA meetings.
  • Earned Recovery Coach certification
  • Conducted resident intake, including inventory documentation, drug screenings, paperwork filing, and completion of shift and progress logs for residents.
  • Coordinated with pharmacies for medication refills, distributed medications, and completed necessary documentation for medication administration, ensuring accuracy in medication delivery and compliance with prescribed treatment plans.

CNA

Hillsdale Medical Facility
07.2022 - 09.2022
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Receptionist

Roadway Inn Hotel
05.2020 - 07.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone calls, managed room bookings, and provided guests with accurate pricing information.
  • Checked in clients, assisted with room key issuance, and addressed any questions or concerns to ensure a positive guest experience.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

No Degree - Social Work

Jackson Community College
Jackson, MI
05-2027

High School Diploma -

Bellmont High School
Decatur, IN
12-2019

Skills

  • Time Management
  • Problem solving
  • Communication
  • Organized
  • Adaptable
  • Dependable
  • Team player
  • Compassionate
  • Motivated
  • Tech Savvy
  • Detail Oriented
  • competent in all Microsoft such as office, teams, etc

Certification

  • CNA
  • First aide
  • Recovery Coach

Timeline

Dog Bather/Cashier Assistant

Petsmart
07.2024 - Current

Resident Aide

Hope House
09.2022 - 11.2023

CNA

Hillsdale Medical Facility
07.2022 - 09.2022

Receptionist

Roadway Inn Hotel
05.2020 - 07.2020

No Degree - Social Work

Jackson Community College

High School Diploma -

Bellmont High School

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Kassidy Lothridge