Kassidy Strickland
Canal Fulton,Ohio
Summary
Adaptable student professional with a background in library operations and restaurant service. Experienced in training new staff, managing records, and handling multiple priorities. Focused on reliable service, strong teamwork, positive experiences, and effective communication.
Overview
3
3
years of professional experience
Work History
Library Student Assistant
Heterick Memorial Library
Ada, OH
01.2025 - Current
- Guided patrons in locating library materials and resources to enhance their research experience.
- Assisted patrons with locating, checking out, and returning library materials.
- Provided technical assistance to patrons for computers and printers, improving their access to digital resources.
- Executed processing of library materials for circulation and cataloging, ensuring accurate inventory management.
- Maintained digital records of library inventory and patron usage.
- Trained new student assistants on library procedures and systems.
- Provided support during library events and programs for visitors.
- Reshelved materials using library categorization methods.
Food Runner
Dockside Waterfront Grill
Akron, Ohio
06.2026 - 08.2026
- Delivered plated dishes from kitchen to waterfront dining tables.
- Verified order accuracy with expo and serving staff before service.
- Communicated ticket updates between cooks, servers, and hosts.
- Assisted servers with drink refills and guest requests.
- Delivered food to guests in a timely manner while following safety protocols.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Restaurant Hostess
Outback Steakhouse
North Canton, Ohio
10.2023 - 08.2024
- Greeted and seated guests promptly upon arrival at restaurant entrance.
- Managed reservation system to organize guest seating efficiently.
- Monitored dining room for open tables, optimizing seating arrangements for efficient guest flow.
- Managed reservations, waitlists, and special requests for large parties.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer inquiries and minor issues with professionalism to enhance guest satisfaction.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Maintained cleanliness and order of waiting area throughout service hours.
- Accommodated guests with children and special needs, ensuring a comfortable and enjoyable dining experience.
Education
Bachelor of Arts - Criminal Justice
Ohio Northern University
Ada, OH05-2028
Skills
- Library technology support
- Research skills
- Reference assistance
- Data management
- Collection management
- Event coordination
- Team collaboration
- Project management
- Multitasking
- Communication skills
- Community engagement
Timeline
Food Runner
Dockside Waterfront Grill
06.2026 - 08.2026
Library Student Assistant
Heterick Memorial Library
01.2025 - Current
Restaurant Hostess
Outback Steakhouse
10.2023 - 08.2024
Bachelor of Arts - Criminal Justice
Ohio Northern University