John Falls
Charlottesville,Maryland
Summary
Dedicated professional with extensive experience in customer service and resource management. Proven ability to support community engagement and improve library services, leveraging critical thinking and problem-solving skills to optimize user experiences.
Overview
25
25
years of professional experience
Work History
Library Assistant
Millsboro Public Library
Millsboro, Delaware
06.2025 - 05.2026
- Assisted patrons with locating books and resources throughout the library.
- Organized and shelved library materials to enhance accessibility for patrons.
- Processed new library materials for circulation, ensuring efficient cataloging and labeling for user access.
- Provided customer service by answering inquiries and resolving issues effectively.
- Supported library programs by setting up events and preparing materials for participants.
- Maintained computer systems to ensure public access terminals were operational.
- Collaborated with staff to develop initiatives that improved library services and enriched user experience.
Museum Docent-Woodlawn Manor
Capital Parks Commission
Silver Spring, Maryland
03.2024 - 11.2024
- Guided visitors through exhibits, enhancing their understanding of historical artifacts.
- Facilitated educational programs for diverse audiences, increasing visitor engagement with museum content.
- Conducted tours, sharing insights and answering questions about exhibits and collections.
- Collaborated with staff to develop interactive activities for school groups and families, enhancing learning experiences.
- Assisted in organizing special events, contributing to the museum's community outreach efforts.
- Maintained exhibit areas, ensuring cleanliness and proper display of artifacts.
- Collected visitor feedback to refine and improve future tours and educational offerings.
- Provided tours of the museum, highlighting important artifacts and their significance.
- Developed interactive activities for children that taught them about different cultures and history.
French/Spanish Teacher and Department Chair
Montgomery County Public Schools
Rockville, Maryland
08.2001 - 11.2023
- Implemented curriculum that met state standards and educational goals, ensuring comprehensive language education.
- Developed engaging lesson plans that catered to diverse student groups, enhancing overall classroom engagement.
- Facilitated immersive language activities to enhance student participation.
- Integrated technology into classroom settings to engage students and diversify instruction.
- Utilized technology tools to enhance classroom learning experiences.
- Collaborated with colleagues to create interdisciplinary learning opportunities.
- Provided individualized assistance to struggling students, facilitating improved comprehension of language concepts.
- Assessed student progress through regular quizzes and assignments.
- Attended professional development workshops related to teaching strategies for second language learners.
Education
Master of Science - Foreign Languages And Literatures
University of Southern Mississippi
Hattiesburg, MS08-2000
Bachelor of Science - French Language And Literature
East Carolina University
Greenville, NC12-1993
Skills
- Cataloging
- Library technology support
- Resource management
- Digital literacy
- Record keeping
- Event coordination
- Customer service
- Outreach initiatives
- Serving diverse communities
- Problem solving
- Critical thinking
- Conflict resolution
Languages
French
Native/ Bilingual
Spanish
Full Professional
Timeline
Library Assistant
Millsboro Public Library
06.2025 - 05.2026
Museum Docent-Woodlawn Manor
Capital Parks Commission
03.2024 - 11.2024
French/Spanish Teacher and Department Chair
Montgomery County Public Schools
08.2001 - 11.2023
Master of Science - Foreign Languages And Literatures
University of Southern Mississippi
Bachelor of Science - French Language And Literature
East Carolina University