Summary
Overview
Work History
Education
Skills
Interests
OfficeManager
Luanne Forlano

Luanne Forlano

Jessup,PA

Summary

Compassionate Behavioral Health Technician with an understanding of empathy and proactive care. Over 2 years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills.

Overview

3
3
years of professional experience

Work History

Lead Behavioral Health Technician

Pyramid Healthcare
Lake Ariel , PA
2024.03 - Current
  • Supervised subordinate Behavioral Health Technicians on shift assignments, providing guidance and feedback as needed.
  • Trained new employees on policies and procedures related to patient care.
  • Engaged clients in therapeutic groups to promote coping skills, education and life skills.
  • Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.

Behavioral Health Technician

Pyramid Healthcare
Lake Ariel , PA
2022.03 - 2024.03
  • Performed medication management responsibilities, including administering medications as prescribed by the physician.
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Provided crisis intervention services to patients in need.
  • Provided direct clinical services to individuals with behavioral health issues.

Chiropractic Assistant

Vital Link Chiropractic
Moscow , PA
2021.05 - 2021.12
  • Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
  • Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Covid-19 Vaccine Clinic Volunteer

Marywood University
Scranton , PA
2021.02 - 2021.04
  • Assisted Marywood University's Physician Assistant students in vaccinations.
  • Organized medical records for patients in the clinic database.
  • Observed clinical procedures and assisted physicians with patient care tasks as needed.

Education

Bachelor of Science - Biotechnology

Marywood University
Scranton, PA

Skills

  • De-Escalation Techniques
  • Behavioral assessment
  • Clinical Documentation
  • Crisis Management
  • Medication Administration
  • Group Facilitation

Interests

Writing music

Playing the piano

Poetry

Luanne Forlano