Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kassie James

New Philadelphia,OH

Summary

Dynamic administrative professional with extensive experience at Koorsen Fire & Security, excelling in customer service and data entry. Proven ability to enhance operational efficiency through effective task prioritization and collaboration. Proficient in Microsoft Excel, ensuring accurate billing and invoicing while fostering a positive team environment. Committed to continuous learning and improvement.

Overview

6
6
years of professional experience

Work History

Administrative Assistant/Inventory Control

Koorsen Fire & Security
06.2023 - Current
  • Provide administrative and clerical support to the branch personnel.
  • Answer phone calls.
  • Data entry.
  • Customer service.
  • Interact with customers, vendors, and co-workers professionally.
  • Opening willingness to continual learning.
  • Order the equipment.
  • Billing and invoicing.
  • Demonstrate and understanding of and follow all safety regulations and practices.
  • Follow all Koorsen policies, procedures, and core values.
  • Any other duties deemed appropriate by management.

Mailing Data Analyst

Freeport Press
01.2022 - 03.2023
  • Analyzing the physical characteristics of mail pieces, such as size, shape, weight, and material.
  • Recommending changes to the mail piece design to improve automation compatibility.
  • Providing advice on the best way to prepare mail for automated processing.
  • Assisting with the development of mail piece design standards.
  • Ensuring compliance with postal regulations.

Administrative Assistant

Action Now Pest Control
06.2020 - 01.2022
  • Answer and direct phone calls.
  • Organize and schedule appointments.
  • Write and distribute emails, correspondence memos, letters, faxes, and forms.
  • Order office supplies, and research new deals and suppliers.
  • Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone.
  • Handle filing and data entry.

Front Desk Receptionist

Red Roof Inn
04.2019 - 07.2021
  • Register and process guests and their assigned rooms.
  • Accommodate guest requests.
  • Communicate with hotel staff about the status of guest rooms.
  • Upselling guest rooms and promoting hotel services.
  • Handling cash payments.
  • Maintain a clean and neat front desk area.

Education

GED -

Able GED
Virginia Beach
07-2007

Skills

  • Computer skills
  • Microsoft Excel
  • Data entry
  • Microsoft Word
  • Customer service
  • Computer proficiency
  • Administrative support
  • Verbal communication
  • Invoice processing
  • Task prioritization
  • Team collaboration
  • Bookkeeping
  • Prioritization

Timeline

Administrative Assistant/Inventory Control

Koorsen Fire & Security
06.2023 - Current

Mailing Data Analyst

Freeport Press
01.2022 - 03.2023

Administrative Assistant

Action Now Pest Control
06.2020 - 01.2022

Front Desk Receptionist

Red Roof Inn
04.2019 - 07.2021

GED -

Able GED