Kassie Shepherd
Candler,NC
Summary
Dynamic Detention Officer with extensive experience at Buncombe County Detention Center, skilled in crisis intervention and conflict resolution. Proven track record of enhancing facility safety through meticulous inspections and effective inmate supervision. Committed to maintaining order and compliance while fostering positive relationships, ensuring a secure environment for both staff and inmates.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Detention Officer
Buncombe County Detention Center
12.2023 - Current
- Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
- Optimized record-keeping procedures for improved tracking of inmate progress and facility operations.
- Reduced contraband incidents with meticulous cell inspections.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Ensured compliance with legal standards, meticulously documenting incidents and daily activities.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Attended to feeding, housing, and physical well-being of inmates.
- Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Regularly conducted security and sanitation checks.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
Traffic Control Flagger
PSG
08.2023 - 12.2023
- Conducted regular inspections of traffic control equipment to ensure proper functioning and compliance with safety standards.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Organized and maintained site equipment during slow hours.
- Patiently directed motorists towards detours and alternate routes.
- Accustomed to nighttime flagging in high traffic areas.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Familiar with use of hand signaling procedures.
- Calmly managed clearing of path during passage of emergency vehicles.
- Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
Detention Sergeant
Haywood County Sheriff's Office
03.2015 - 08.2023
- Streamlined booking processes to ensure efficient intake and release of detainees.
- Trained new detention officers in proper procedures, promoting consistency across the team.
- Maintained order in the detention facility by consistently enforcing rules and regulations.
- Facilitated visitation sessions between inmates and their families or legal counsel while maintaining security protocols at all times.
- Ensured proper security measures were in place by conducting routine perimeter checks and addressing any vulnerabilities.
- Contributed to policy development initiatives aimed at enhancing facility operations and improving overall efficiency within the detention center.
- Coordinated transportation logistics for off-site appointments or transfers, ensuring safe transport of detainees.
- Developed positive rapport with inmates, establishing respectful relationships that contributed to overall facility stability.
- Enhanced inmate safety by implementing effective monitoring and surveillance procedures.
- Facilitated inmate rehabilitation by coordinating educational programs and counseling services.
- Managed confidential information, maintaining accurate records for all inmates within the facility.
- Provided support during court proceedings, escorting inmates to and from hearings as needed.
- Reviewed daily shift reports thoroughly to track incidents and maintain situational awareness within the facility.
- Handled emergency situations effectively by following established protocols and utilizing crisis intervention techniques when necessary.
- Reduced the risk of altercations by conducting thorough cell inspections and identifying potential hazards.
- Implemented behavior management strategies to address issues of noncompliance among inmates proactively.
- Collaborated with other law enforcement agencies, contributing to the successful resolution of cases.
- Improved staff communication through regular briefings, fostering a cohesive team environment.
- Assisted medical staff with inmate care, ensuring timely treatment for health concerns.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Prepared reports to document incidents and violations.
- Enforced rules and regulations to maintain order among inmates.
- Supervised inmates during meals, recreation and other activities.
- Assisted in intake and release of inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Documented inmate behavior and activities in logbooks.
- Regularly conducted security and sanitation checks.
Detention Officer
Madison County Detention Center
09.2021 - 01.2022
- Supervised and controlled behavior of [Number] inmates.
- Verified identification using specialized databases and methods such as fingerprinting.
- Enhanced security measures by conducting thorough searches and inspections.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Processed inmates by taking photographs and fingerprints.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Conducted security checks of inmates and living areas.
Education
High School Diploma -
AB-Middle College
Asheville, NC06-2010
Skills
- DOCC Certified
- CPR Certified
- Taser Certified
- OC Certified
- CIT Certified
- General Instructor Certification Completed
- Crisis intervention
- Record keeping
- Contraband inspection
- Use of force
- Emergency Response
- Incident documentation
- Conflict resolution
- Inmate supervision
- Team collaboration
- Policy compliance
- Behavior management
- Safety inspections
- Effective communication
- Training new officers
- Inmate monitoring
- Restraint techniques
- Patience and tolerance
- Surveillance
- Security procedures
- Crisis management
- De-escalation techniques
- Body and cell searches
- Defensive techniques
- Security and sanitation checks
- Key control
- Inmate observation
- Prisoner escort
- System record keeping
- Record maintenance
- Mental alertness
- Court operations support
- Headcounts
- Medical emergencies
- Behavioral observation
- First aid administration
- Facility monitoring
- Safety and security enforcement
- Quick decision making
- Mental health awareness
- Time management
- Multitasking
- Safety and security
- Attention to detail
- Time management abilities
- Central and pod control
- Reliability
- Supervisory skills
- Professionalism
- Documentation skills
Accomplishments
I am DOCC Certified and have many other valuable certifications to go along with it. CPR, Taser, OC, General Instructor, CIT, Report writing and others. In my time in detention I have had at least 16 life saving recognitions and that does not include the ones that went without recognition. I am a very strong detention officer and help to make others just as good at their jobs as well. I come with lots of knowledge to share.
Certification
- DOCC- Detention Officer Certification Course
- CPR
- Taser
- OC
- CIT
- General Instructor
Timeline
Detention Officer
Buncombe County Detention Center
12.2023 - Current
Traffic Control Flagger
PSG
08.2023 - 12.2023
Detention Officer
Madison County Detention Center
09.2021 - 01.2022
Detention Sergeant
Haywood County Sheriff's Office
03.2015 - 08.2023
High School Diploma -
AB-Middle College
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