Kassie Stafford
Hickory,NC
Summary
Progressively seeking positions included but not limited to a Medical Assistant position with Catawba Valley Medical Group Family Practice. Key skills include strong communication, detail oriented, highly motivated, organized, multi-tasked, and a willingness to learn and grow in this industry as much as possible. Experience in customer service as well as patient care. Qualifications and skills include polished paralegal well-versed in drafting briefs, legal memorandums, motions and correspondence. Collaborative team player comfortable working independently and accepting a high degree of unsupervised responsibility. Recognized for quickly mastering new challenges and working well under pressure. Proactive prior EMT-Paramedic with experience executing quality care in high-pressure situations. Deep knowledge in patient care and outstanding team communication skills. Proudly demonstrated commitment, compassion and reasoned thinking while performing tasks rapidly to enhance patient outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mass Tort Case Manager
Demayo Law Offices
03.2018 - Current
- Set up new Mass Tort files
- Make/receive thirty to forty plus calls per day to/from clients
- Resolve client questions, provide updates on status of the case, and document communications in our case management software
- Review documents and scan into the case file daily
- Send documents to clients periodically
- Occasionally request client medical records and bills from providers
- Assist other Mass Tort Paralegals on projects as needed
- Serve as backup for receptionist and other office needs.
EMT/ Paramedic
Catawba County EMS
02.2008 - 01.2018
- Operate ambulance equipment and respond to radio transmissions
- Lead and coordinate the team responding to an emergency
- Evaluate the patient’s condition on the scene and perform preliminary diagnosis
- Attend to injuries or sudden illnesses by applying a variety of pre-hospital simple and advanced treatments (first aid, CPR, vitals and oxygen etc.)
- Use tech equipment and tools to stabilize patients or provide immediate treatment
- Monitor patient’s condition en route to the hospital
- Collaborate with interested parties (police, firefighting unit, doctors etc.)
- Write and submit concrete and accurate reports on incidents
- Adhere to established medical protocols and procedures as well as legal guidelines, health, and safety standards
- Keep abreast with new treatment and medical procedures through continuous training
Education
EMT Paramedic-Expired -
CALDWELL COMMUNITY COLLEGE
01.2016
MERCY SCHOOL OF NURSING
01.2006
CNA & EMT-B-Expired -
GASTON COLLEGE
01.2005
Skills
- Health History Documentation
- Patient Support
- Needs Assessment
- Case Management
- Client Advocacy
- Pre-Hospital Specialized Care
- Conflict Resolution
- Resource Identification
- Crisis Intervention
- Patient Needs Assessment
- Problem-Solving
- Documentation and Reporting
- Emotional Awareness
- Community Resources
- Direct Patient Care
- Organization and Multitasking
- Data Entry and Analysis
- Indirect Patient Care
- Positive Attitude
- Proficient Knowledge in Medical Terminology
References
- MEREDITH HARRIS, CATAWBA COUNTY EMS: Crew Chief- (828)-461-1001
- LESLIE CHAVEZ, DEMAYO LAW: Paralegal- (828)-449-0976
Certification
- NC Notary
Timeline
Mass Tort Case Manager
Demayo Law Offices
03.2018 - Current
EMT/ Paramedic
Catawba County EMS
02.2008 - 01.2018
EMT Paramedic-Expired -
CALDWELL COMMUNITY COLLEGE
MERCY SCHOOL OF NURSING
CNA & EMT-B-Expired -
GASTON COLLEGE
- NC Notary
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