Summary
Overview
Work History
Education
Skills
Timeline
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Kassie Sumpter

Connelly Springs,NC

Summary

Dedicated security professional with extensive experience at Allied Universal Security Services, excelling in access control and incident documentation. Proven ability to foster client trust through exceptional customer service and keen situational awareness. Recognized for effective teamwork and problem-solving skills, ensuring safety and compliance in high-pressure environments.

Overview

12
12
years of professional experience

Work History

Armed Security Guard

Allied Universal Security Services
Morganton, NC
10.2024 - 01.2026
  • Monitored premises to deter unauthorized access and maintain security protocols.
  • Supported company goals by adhering to established policies and procedures regarding safety and security measures.
  • Built positive relationships with clients, fostering trust in the effectiveness of provided security services.
  • Prevented unauthorized entry into restricted areas by strictly enforcing access control policies in accordance with client requirements.
  • Inspected packages, bags, and deliveries entering facility to minimize risk to personnel.
  • Provided exceptional customer service to clients, resolving their concerns and answering inquiries related to security matters.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Maintained accurate documentation of all security-related activities, ensuring compliance with regulatory requirements.

Distribution Associate

The Paper
Morganton, NC
02.2022 - 01.2025

Paper Delivey

  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Lead Medication Tech.

Brookdale Senior Living Facility
Hickory, NC
06.2014 - 11.2016
  • Supervised medication administration to ensure compliance with safety protocols and regulatory standards.
  • Trained and mentored junior technicians in proper medication handling and patient care practices.
  • Conducted regular audits of medication inventory to maintain accurate records and prevent shortages.
  • Managed complex medication regimens including IV therapy, injections, and oral medications for diverse patient populations.
  • Provided exceptional patient support, addressing concerns and answering questions regarding medications and treatments.
  • Demonstrated proficiency with electronic health record systems for accurate inputting of patient information.
  • Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
  • Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
  • Collaborated with healthcare team members to ensure comprehensive, coordinated care for each patient.
  • Promoted a culture of accountability through regular audits of medication administration practices and documentation.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Monitored medication storage area to maintain medication security and control.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Monitored patient responses to medication to report adverse reactions quickly.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Identified and reported medication errors to avoid distributing wrong medication to patients.
  • Administered psychotropic medications and anxiety education to patients to provide mental health care.
  • Turned and repositioned patients to prevent bedsores.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Monitored patients for adverse reactions or complications from medications, initiating prompt interventions when necessary.
  • Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.

Education

Associate of Science - Medical Assisting

Kings College
Charlotte, NC
07.2014

Skills

  • Situational awareness
  • Incident documentation
  • De-escalation techniques
  • Firearms proficiency
  • Radio communication
  • First aid and CPR
  • Guest relations
  • Keen observer
  • Risk assessment
  • Legible report writing
  • Teamwork and collaboration
  • Customer service
  • Team player
  • Problem-solving
  • Honest and dependable
  • Time management
  • Attention to detail
  • Reliable and responsible
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Adaptable and flexible
  • Active listening
  • Critical thinking
  • Reliability
  • Excellent communication

Timeline

Armed Security Guard

Allied Universal Security Services
10.2024 - 01.2026

Distribution Associate

The Paper
02.2022 - 01.2025

Lead Medication Tech.

Brookdale Senior Living Facility
06.2014 - 11.2016

Associate of Science - Medical Assisting

Kings College
Kassie Sumpter