KASSIM ABUBAKAR AHMED

Work History

Facility Co-Ordinator

IMS Facilities & Projects Management

08.2019 - Current

Overseeing maintenance and repair of facility, including plumbing, electrical systems, HVAC, and general building upkeep
Scheduling and coordinating maintenance tasks, such as inspections and repairs
Ensuring compliance with safety and environmental regulations
Manage the day-to-day operation of the facility, including security, access control systems, fire prevention systems, and cleanliness
Regularly inspect and maintain common areas, ensuring a clean, well-maintained environment for tenants and visitors
Develop and maintain relationships with external vendors, contractors, and service providers
Obtain competitive bids for maintenance and repair projects, negotiate contracts, and monitor vendor performance
Coordinate with vendors for timely service delivery and quality assurance
Address tenant inquiries, concerns, and service requests promptly and effectively
Maintain strong communication with tenants to ensure their needs are met and their satisfaction is maintained
Proactively identify opportunities for improving tenant experience
Implementing security protocols and ensuring the safety of the facility and its occupants
Responding to emergencies and coordinating evacuation procedures
Maintaining fire safety equipment and systems
Maintaining records related to facility operations, including maintenance logs, equipment manuals, and service contracts.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Provided professional services and support in a dynamic work environment.
Identified issues, analyzed information and provided solutions to problems.
Demonstrated strong organizational and time management skills while managing multiple projects.

Building Supervisor

Ismail Bin Ali Real Estate

05.2017 - 07.2019

Receiving documents, invoices, monthly PPM reports and AMC contracts from our service provides and properly tagging them, filing them and transmitting them to the relevant department
Managing the routine of all the operational team and always emphasizing to them the need to meet the satisfaction of all resident
Making sure the reception is tidy and neat and well stocked with all necessary stationery
As the first point of contact, I warmly greet all tenant and visitors
Writing daily digital occurrence reports
Building a strong relationship with the tenants through high quality services and making sure all there needs are met
Leading the luxurious residence of 158 apartments, which includes solving all maintenance issues of the residents
Showing around the empty units in the tower to new clients and answering any question they might pose
Arranging all appointments with the tenants for the quarterly service of Fire Alarm test, Pest control, AC maintenance and Gas systems maintenance to ensure the safety and standard as per Civil Defense guidelines.
Managed a team of maintenance personnel to maintain cleanliness, functionality, and attractiveness of the property.
Enhanced tenant satisfaction with prompt resolution of maintenance issues, clear communication, and excellent customer service.
Implemented security measures like access control systems, surveillance cameras installation, and partnering with local law enforcement agencies.

Security Officer

QD-SBG Construction

05.2017 - 06.2019

Checking and making sure all workers wore the mandated PPE
Verifying all material gatepass and making sure that only the mentioned materials are loaded
Access control
Implementing my employers rules and regulations
Helping the HSE department implement safety measures in the work place
Strictly making sure sure myself and others adhere to the security and safety guidelines and processes.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.

Salesman

Mombasa Plastic Limited

09.2014 - 03.2017

Answering the customers questions on all types of plastic sizes in the shop
Keeping track of inventories and invoices
By interacting customers and getting to know their preferences, I managed to increase sales by 11% by introducing new products
Maintaining of the shop by making sure it is properly cleaned and that the displays are well organised
Properly storing of products and reporting all damages and defects to the Store manager
Performing any other duties as requested by the manager.
Maximized profits through effective negotiation tactics during the closing process.
Maintained detailed records of all sales activities for accurate forecasting and strategic planning.

Summary

Overview

Work History

Facility Co-Ordinator

Building Supervisor

Security Officer

Salesman

Education

Certified Document Control Management - Document Control

Certificate in Sales and Marketing - Sales And Marketing Education

Certificate in Computer Applications - undefined

Kenya Certificate in Secondary Education - undefined

Skills

Websites

References

Timeline

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