Kassity Tessers
Reno,NV
Summary
Organized Office Manager with noted experience in administrative management. Prioritize responsibilities and multitask effectively to achieve goals. Methodical and detail-oriented team player. Offering these skills and strong work ethic.
Overview
13
13
years of professional experience
Skills
- Excellent Multitasking Abilities
- Email Correspondence
- Workflow Optimization
- Organizational Skills
- Information Protection
- Office Supplies and Inventory
- Written Communication
Work History
Office Manager
OrthoPro Of Reno, Inc.
10.2009 - 03.2023
- Maintained and updated filing systems for paper and electronic documents.
- Trained personnel in equipment operation and enforced participation in exercises focused on developing key skills.
- Managed compliance and licensing to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed office operations while scheduling appointments for department managers.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
High School Diploma -
Robert McQueen High School
Reno, NVNo Degree - Historic Preservation And Conservation
University of Nevada - Reno
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