Open To Work
Kassondra Wilbur
Portland
Summary
Experienced public-sector professional with a strong background in government operations, regulatory compliance, and records management. Demonstrated ability to interpret and apply statutes, manage official records, and support transparent public processes. Proven experience working within highly regulated environments, coordinating complex documentation, and ensuring procedural integrity in service of public trust.
Overview
11
11
years of professional experience
1
1
Certification
Work History
PMP Pharmacy Compliance & Provider Outreach Coord.
Maine Office of Behavioral Health
05.2024 - Current
- Reviewed and applied state and federal requirements to ensure program compliance.
- Maintained organized records and documentation in accordance with regulatory standards.
- Supported internal compliance reviews and documentation accuracy.
- Development of policy documents and training materials for staff on compliance standards.
Eligibility Specialist
Maine Office of Family Independence
07.2021 - 04.2024
- Processed eligibility determinations in compliance with state and federal regulations.
- Verified documentation and maintained accurate case records.
- Communicated program requirements and determinations clearly to the public.
Implementation Specialist
Certify Inc.
08.2018 - 06.2021
- Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
- Conducted detailed requirements analysis for each project, creating customized solutions based on client needs.
Senior Client Services Analyst
IVantage Health Analytics
06.2015 - 07.2018
- Analyzed healthcare data to identify trends impacting hospital operations, applying analytical skills to build and interpret a suite of benchmark reports indicating areas for cost-saving opportunities.
- Promoted for exceptional ability to manage complex cases, demonstrating skills vital in high-pressure environments.
Education
Master of Science in Law - Administration & Public Policy
McGeorge School of Law
Sacramento, CA08-2026
MSW - Generalist Social Work
Yeshiva University
New York, NYBachelor of Arts - Political Philosophy And Women & Gender Studies
Syracuse University
Syracuse, NY05-2011
Skills
- Public Records Management
- Regulatory & Policy Compliance
- Administrative Operations
- Documentation & Recordkeeping
- Statutory Interpretation
- Public-Facing Communication
- Municipal administration
Certification
Paralegal Certificate CLS by BARBRI – Online | June 2024
Poverty Immersion Institute: Communication Across Barriers
Virtual Poverty Institute – Dr. Donna Beagle | February 2023
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSalary Range
$60000/yr - $200000/yrTimeline
PMP Pharmacy Compliance & Provider Outreach Coord.
Maine Office of Behavioral Health
05.2024 - Current
Eligibility Specialist
Maine Office of Family Independence
07.2021 - 04.2024
Implementation Specialist
Certify Inc.
08.2018 - 06.2021
Senior Client Services Analyst
IVantage Health Analytics
06.2015 - 07.2018
Master of Science in Law - Administration & Public Policy
McGeorge School of Law
MSW - Generalist Social Work
Yeshiva University
Bachelor of Arts - Political Philosophy And Women & Gender Studies
Syracuse University