Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KASSY DEE HALE

LOMPOC

Summary

Outgoing and reliable individual with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead RDA/Sedation Coordinator

Dr. Rochon Pediatric Dental Practice, Inc.
03.2024 - Current
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Managed vendor relationships to secure best quality of services and products for organizational needs.

Registered Dental Assistant

Santa Maria Pediatric Dental Group
05.2023 - 03.2024
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
  • Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.

Clinical Technician/Front Office

O'Gara-Gilbert Orthodontics
08.2020 - 02.2023
  • Improved patient satisfaction with compassionate bedside manner and clear communication skills.
  • Provided emotional support to patients and families, aiding in better overall healthcare experiences.
  • Helped maintain a clean clinical environment through regular equipment sterilization procedures, reducing the risk of infections or complications.

Education

Dental Assisting Program -

Allan Hancock College
Santa Maria, CA
05.2016

Skills

  • Multitasking and organization
  • Customer service
  • Relationship building
  • Infection Control

Certification

  • Voted “Employee of the Month” 4 times in 2021
  • Excellence in customer service since 2007
  • Passionate about organization and efficiency
  • Adaptability, punctuality, reliability
  • Thrive in fast-paced environments

Timeline

Lead RDA/Sedation Coordinator

Dr. Rochon Pediatric Dental Practice, Inc.
03.2024 - Current

Registered Dental Assistant

Santa Maria Pediatric Dental Group
05.2023 - 03.2024

Clinical Technician/Front Office

O'Gara-Gilbert Orthodontics
08.2020 - 02.2023

Dental Assisting Program -

Allan Hancock College