Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Kasten Caniford

Freestone Capital Management
SEATTLE,WA
1
Certification
3
years of professional experience

Dedicated IT professional skilled in system architecture design and management. Expertise in Microsoft and Apple platforms while providing exceptional user support. Committed to improving processes and security posture through collaborative efforts.

Work History

IT Systems Engineer

2 Years 3 Months
Freestone Capital Management | 05.2024 - Current
  • Designed and managed system architecture aimed at maximizing operational efficiency and usability.
  • Facilitated cross-departmental collaboration to identify and address areas for improvement.
  • Served on the Information Security Committee to improve the firm's security posture.
  • Evaluated and integrated macOS into the firm's technology offerings to support diverse user needs.

Consultation Agent

1 Year 1 Month
Geek Squad - Best Buy | 05.2023 - 06.2024
  • Diagnosed and resolved hardware and software issues efficiently, enhancing operational workflow.
  • Collaborated with team members to streamline consultation processes, reducing service time.
  • Provided technical support for consumer electronics, ensuring customer satisfaction and product functionality.
  • Assisted in conducting product demonstrations, showcasing features to improve customer engagement.

Service Desk Technician

7 Months
Seitel Systems | 09.2023 - 04.2024
  • Managed ticketing system for tracking service requests and maintaining accurate documentation.
  • Provided technical support for hardware and software issues, ensuring timely resolution of user inquiries.
  • Collaborated with cross-functional teams to implement IT solutions and improve service delivery processes.
  • Trained users on software applications, enhancing overall operational efficiency and user satisfaction.

Education

Bachelor of Science - Cloud And Network Engineering

Western Governers University | 12.2027

High School Diploma

Hedgesville High School | Hedgesville | 05.2021

Skills

Infrastructure Management
Windows Server Management
System Architecture
macOS Administration
Technical Support
System Integrations

Certification

  • CompTIA Security+
  • CompTIA A+
  • Microsoft Certified: Azure Fundamentals

Timeline

IT Systems Engineer

Freestone Capital Management
05.2024 - CurrentRead More

Service Desk Technician

Seitel Systems
09.2023 - 04.2024Read More

Consultation Agent

Geek Squad - Best Buy
05.2023 - 06.2024Read More

Western Governers University

Bachelor of Science from Cloud And Network Engineering
Read More

Hedgesville High School

High School Diploma
Read More
Kasten Caniford