Kasumi Plaisance
Greenwell Springs,LA
Summary
Proven expertise in enhancing inspection capabilities and quality assurance at Safeguard Properties, with a knack for fostering client relations and team development. Excelled in customer service and data entry, achieving significant improvements in regulatory compliance and stakeholder satisfaction. Demonstrates exceptional problem resolution and communication skills, contributing to a positive work environment and efficient project management.
Overview
22
22
years of professional experience
Work History
Morgage Field Occupancy Insurance Loss Inspector
Safegard Properties
09.2016 - Current
- Prepared reports detailing findings of inspections, investigations, and tests.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Enhanced team's inspection capabilities by introducing new methodologies and best practices.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Maintained accurate records of all inspections performed, allowing for more informed decision making regarding maintenance schedules and resource allocation.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
Server
Sushiyama Japanese Restaurant
02.2007 - 04.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Administrative Assistant
Nippon Steel & Sumikin Engineering
04.1990 - 09.2001
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Education
No Degree - Business Administration
Southeastern Louisiana University
Hammond, LA05-2007
No Degree - Business Administration
Baton Rouge Community College
Baton Rouge, LA12-2004
No Degree - Business Administration
Austin Community College
Austin, TX08-2003
Associate of Arts - English Language And Literature
Kyoto Woman's University
Kyoto Japan03-1990
Skills
- Customer service
- Data entry
- Customer relations
- Problem resolution
- Client relations
- Customer satisfaction measurement
- Follow-up skills
- Order processing
- Team development
- Documentation
- Quality control
- Document control
Languages
English
Full Professional
Japanese
Native or Bilingual
Interests
- Participating in cultural exchange programs and homestays
- Adventure Travel
- Road Trips
- Train Travel
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Timeline
Morgage Field Occupancy Insurance Loss Inspector
Safegard Properties
09.2016 - Current
Server
Sushiyama Japanese Restaurant
02.2007 - 04.2008
Administrative Assistant
Nippon Steel & Sumikin Engineering
04.1990 - 09.2001
No Degree - Business Administration
Southeastern Louisiana University
No Degree - Business Administration
Baton Rouge Community College
No Degree - Business Administration
Austin Community College
Associate of Arts - English Language And Literature
Kyoto Woman's University
Similar Profiles
Hayden Flanagan, CPCUHayden Flanagan, CPCU
Commercial Lines Account Analyst at The Safegard GroupCommercial Lines Account Analyst at The Safegard Group
Patrik RubintPatrik Rubint
Production Manager, Planner at Safegard Medical (Hungary) Ltd.Production Manager, Planner at Safegard Medical (Hungary) Ltd.
CEDRIC N. FIERCECEDRIC N. FIERCE
Independent Contractor/Associate Sales Consultant at FSN Properties, LLC. & SMMF Properties, LLC.Independent Contractor/Associate Sales Consultant at FSN Properties, LLC. & SMMF Properties, LLC.