Kat Burnham
Reedley,United States
Summary
Driven professional with a proven track record at Savemart, enhancing customer satisfaction through efficient service and effective product promotion. Skilled in friendly communication and active listening, with expertise in hair styling and customer consultation. Achieved increased sales potential through meticulous preparation and presentation, demonstrating exceptional social skills and a results-focused approach.
Overview
6
6
years of professional experience
Work History
Multi-Purpose Clerk
Savemart
Kingsburg, CA
09.2019 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Participated in regular staff meetings to discuss operational improvements and share best practices with colleagues.
- Prepared fresh produce displays for optimal presentation, resulting in increased sales potential.
- Contributed to increased sales through effective product promotion and upselling techniques.
Receptionist
M. Green & Company
Hanford, CA
09.2018 - 05.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Cosmetology
Milan Institute
Clovis, CA06.2023
Reedley Hugh School
Reedley, CA05.2012
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Hair Styling
- Men and women haircuts
- Customer Consultation
- Sanitation Practices
- Hair Coloring and Highlighting
- Social Media Promotion
- Decision-Making
- Styling Tools
- Waxing treatments
- Hairstyling
- Hair conditioning and styling
- Makeup artistry
- Bleaching, dyeing, and tinting
- Nail care services
- Facials and makeup applications
- Chemical Texture Services
- Hair Cutting and Trimming
- Scalp Massage
- Highlights and lowlights
- Cash Register Operation
Timeline
Multi-Purpose Clerk
Savemart
09.2019 - Current
Receptionist
M. Green & Company
09.2018 - 05.2019
Cosmetology
Milan Institute
Reedley Hugh School