Kathryn Lord
St. Petersburg
Summary
Results-driven restaurant team leader with expertise in payroll administration, inventory management, and schedule optimization. Proven track record of enhancing team performance and ensuring compliance with safety standards.
Overview
10
10
years of professional experience
Work History
Restaurant Team Leader
Mcdonalds
Pinellas Park
03.2022 - Current
- Tracked inventory levels and executed orders for replenishment as required.
- Developed staff schedules to optimize coverage during peak hours.
- Ensured compliance with all food safety regulations and sanitation standards.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Finalized payroll and
- Administer payroll through company software, ensuring prompt disbursement.
Restaurant Team Leader
Mcdonalds
Seminole
08.2019 - 10.2021
- Tracked inventory levels and executed orders for replenishment as required.
- Supervised daily operations and ensured team compliance with service standards.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Ensured compliance with all food safety regulations and sanitation standards.
- Trained and mentored new employees on procedures and customer service skills.
- Resolved customer complaints effectively to enhance overall dining experience.
Restaurant Team Leader
Mcdonalds
St. Petersburg
04.2019 - 08.2019
- Supervised daily operations and ensured team compliance with service standards.
- Trained and mentored new employees on procedures and customer service standards.
- Resolved customer complaints effectively to enhance overall dining experience.
- Ensured compliance with health, safety, sanitation and alcohol regulations in the restaurant.
Restaurant Team Member
Culver's Restaurant
St. Petersburg
03.2018 - 04.2019
- Provided exceptional customer service in fast-paced dining environment.
- Prepared and served food items according to restaurant standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated cash register and processed customer transactions accurately.
Restaurant Team Member
McDonalds
Largo
07.2016 - 04.2017
- Provided exceptional customer service in fast-paced dining environment.
- Prepared and served food items according to restaurant standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated cash register and processed customer transactions accurately.
- Collaborated with team members to ensure smooth restaurant operations.
Skills
- Supply ordering
- Payroll administration
- ServSafe Certified
- Staff scheduling
- QSR trained
- Hiring
- Customer service
- Team leadership
- Employee training
- Schedule optimization
Timeline
Restaurant Team Leader
Mcdonalds
03.2022 - Current
Restaurant Team Leader
Mcdonalds
08.2019 - 10.2021
Restaurant Team Leader
Mcdonalds
04.2019 - 08.2019
Restaurant Team Member
Culver's Restaurant
03.2018 - 04.2019
Restaurant Team Member
McDonalds
07.2016 - 04.2017