Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Grix

Greensboro,NC

Summary

Personable Supervisor with record of success leading team efforts, recognizing areas of improvement and building professional relationships. Effective at managing big-picture business goals. Detail-oriented and efficient with strengths in both project and time management.

Overview

9
9
years of professional experience

Work History

Restaurant Team Member

Chick-fil-A
Kernersville, North Carolina
06.2013 - 07.2018
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.

Team Leader

Chick Fil A
Kernersville, North Carolina
07.2018 - 03.2021
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.

Supervisor

Chick-fil-A
Kernersville, NC
03.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Conducted interviews for potential organizational candidates.
  • Conducted product ordering and month end inventory counts.

Education

Associate of Applied Science - Supply Chain Management-Distribution Management

Forsyth Technical Community College
Winston-salem, NC
05.2022

Skills

  • Priority Management
  • Supply Ordering
  • Inventory Management
  • Managing Operations and Efficiency
  • Cash Management
  • Problem Anticipation and Resolution
  • Verbal and Written Communication
  • Resolving Complaints

Timeline

Supervisor

Chick-fil-A
03.2021 - Current

Team Leader

Chick Fil A
07.2018 - 03.2021

Restaurant Team Member

Chick-fil-A
06.2013 - 07.2018

Associate of Applied Science - Supply Chain Management-Distribution Management

Forsyth Technical Community College

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Jacob Grix