Kat Miller
Tucson,United States
Summary
Doctor of Physical Therapy and healthcare operations leader with an MBA and proven experience designing, implementing, and scaling wellness programs focused on movement, healthy aging, injury prevention, and long-term health outcomes. Experienced in leading multidisciplinary teams, developing evidence-based programming, and leveraging data-driven strategies to improve engagement, performance, and quality outcomes. Passionate about creating accessible, sustainable wellness solutions that empower individuals to maintain independence, optimize function, and improve quality of life across the lifespan.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Multi-Site Clinic Director
ATI Physical Therapy
Tucson, United States
08.2025 - Current
- Lead multidisciplinary outpatient physical therapy programs across multiple clinic locations, providing direct patient care while overseeing operations, staffing, and program performance.
- Partnered with physicians, employers, and community providers to enhance access to conservative musculoskeletal care and streamline coordination of patient services.
- Utilized patient outcomes, satisfaction data, and operational metrics to refine care delivery and elevate patient experience.
- Mentored clinicians and clinic leaders to develop high-performing, patient-centered teams focused on evidence-based care.
- Directed continuity of care during an extended facility closure, coordinating patient transfers, staffing, scheduling, and communication with minimal disruption to treatment.
Clinic Director
ATI Physical Therapy
Marana, United States
01.2024 - 08.2025
- Led a high-volume outpatient orthopedic physical therapy clinic, providing direct patient care while overseeing daily operations, staff development, and clinic performance.
- Improved patient satisfaction, clinic efficiency, and growth through data-informed decision making and a commitment to high-quality, patient-centered care.
- Partnered with regional leadership to identify opportunities to improve access, streamline workflows, and support sustainable clinic growth.
- Mentored physical therapists, physical therapist assistants, support staff, and students, fostering clinical excellence and professional development through evidence-based practice.
- Led onboarding of new clinicians, piloted organizational initiatives, and optimized EMR workflows to improve both the patient and clinician experience.
- Built strong relationships with physicians, employers, local businesses, and community organizations to expand access to outpatient physical therapy services and strengthen referral partnerships.
Physical Therapist
Independence Rehab
Tucson, United States
07.2023 - 03.2024
- Delivered evidence-based physical therapy to older adults in skilled nursing and short-term rehabilitation, promoting mobility, independence, fall prevention, and healthy aging.
- Evaluated movement, balance, strength, and functional limitations to develop individualized treatment plans that supported safe, meaningful participation in daily life.
- Worked closely with physicians, nursing, occupational therapy, speech therapy, social services, and families to coordinate care and optimize outcomes for medically complex older adults.
- Educated patients and caregivers on exercise, mobility, and strategies to maintain function and reduce future injury risk.
- Participated in interdisciplinary care planning to align rehabilitation goals with each patient's medical needs, functional priorities, and discharge plans.
Owner
Kick Rocks
Tucson, United States
10.2022 - 03.2024
- Founded and operated a community fitness facility integrating kickboxing, bouldering, youth programming, and functional fitness to make movement accessible and engaging for people of all ages and ability levels.
- Designed and implemented wellness programming focused on strength, mobility, confidence, injury prevention, and long-term healthy lifestyles.
- Built and led a multidisciplinary team of coaches and staff, fostering an inclusive, supportive culture centered on safety, personal growth, and community.
- Developed partnerships with local organizations and businesses while planning community events and outreach initiatives that increased engagement and promoted active living.
- Managed all aspects of business operations, including strategic planning, marketing, budgeting, staffing, and member experience.Founded and managed a unique fitness facility combining kickboxing and bouldering, delivering innovative and engaging fitness solutions to over 200 members in just five months.
- Designed and executed business operations from the ground up, including marketing strategies, member acquisition, class programming, and facility management.
- Managed budgets, optimized resources, and implemented operational processes, enhancing member experience and ensuring financial sustainability.
- Cultivated a team-oriented environment by recruiting and mentoring staff, ensuring alignment with the gym's mission to inspire fitness and fun for all skill levels.
- Cultivated community engagement through promotions, partnerships with local organizations, and events, fostering a supportive and inclusive fitness culture.
- Navigated challenges of entrepreneurship, gaining insights into business strategy, customer service, and team leadership.
Supervising Physical Therapist
Nova Medical Centers
08.2022 - 07.2023
- Delivered patient-centered care in outpatient setting specializing in work-related injuries, achieving consistently high patient satisfaction scores.
- Collaborated with interdisciplinary teams to develop individualized treatment plans targeting functional goals, pain management, and long-term outcomes.
- Mentored and guided clinical staff to enhance professional development and promote adherence to evidence-based practices.
- Coordinated with external stakeholders, including physicians and case managers, to maintain continuity of care and facilitate effective communication.
- Contributed to operational success by streamlining workflows, optimizing scheduling, and exceeding monthly revenue goals.
Director Of Rehabilitation
Brookdale
Corpus Christi, Texas
11.2018 - 08.2022
- Led rehabilitation services across skilled nursing, outpatient, and long-term care settings, promoting mobility, independence, and healthy aging for older adults.
- Expanded the outpatient rehabilitation program by more than 500% through physician outreach, community engagement, and a focus on exceptional patient experience, consistently exceeding monthly revenue goals.
- Collaborated with physicians, nursing, therapy, social services, and families to develop coordinated care plans that supported aging in place and improved quality of life.
- Guided the rehabilitation team through the transition to PDPM reimbursement while maintaining high staff retention and uninterrupted patient care.
- Directed therapy services throughout an extended facility renovation and the COVID-19 pandemic, adapting programs to maintain safe, effective rehabilitation under rapidly changing conditions.
- Led interdisciplinary care conferences to establish patient-centered goals, support complex clinical decision making, and optimize functional outcomes.
- Fostered a collaborative team culture focused on evidence-based practice, professional development, and exceptional resident care.
- Partnered with facility leadership to maintain regulatory compliance, contributing to two consecutive deficiency-free state surveys.Spearheaded the expansion of the outpatient program, growing caseload by over 500% through targeted marketing, community engagement, and an emphasis on enhancing client experience, resulting in consistent revenue exceeding budget by $10k+ monthly.
- Led the transition from RUG-based reimbursement to the PDPM model, retaining top therapy talent and minimizing disruptions to patient care, achieving staff turnover rates below 10% for full-time staff.
- Provided strategic leadership and direction in the development and execution of SNF and outpatient therapy programs for a continuing care retirement community (CCRC), fostering a high-performance, cross-functional team.
- Delivered exceptional therapy services across all levels of care during a two-year renovation, including 18+ months without gym access and the challenges of the COVID-19 pandemic, maintaining continuity of care under unique and fluctuating circumstances.
- Led weekly team and family planning meetings, offering expert recommendations for high-risk and high-complexity patients to enhance care and outcomes.
- Collaborated with cross-functional teams to ensure safe and dignified aging-in-place options for each resident, tailoring services to meet individual needs.
- Participated in annual state survey audits, leading to two consecutive years of deficiency-free findings, reinforcing the facility's commitment to excellence.
Lead Therapist/Assistant Director of Rehab
Independence Rehab
Yuma, Arizona
07.2016 - 10.2018
- Delivered high-quality physical therapy services for short-term rehabilitation and long-term care patients, with a focus on maximizing independence, functional mobility, and quality of life.
- Conducted comprehensive evaluations and developed individualized treatment plans addressing balance deficits, pain, and mobility impairments to support functional independence.
- Collaborated with interdisciplinary teams, including Occupational and Speech Therapists, nursing, social services, and aides, to ensure exceptional care for residents both on and off caseload.
- Executed Director of Rehabilitation duties, overseeing staff scheduling, conflict resolution, caseload management for all disciplines, system access troubleshooting, patient education, and facility communications.
- Led the therapy team, handling compliance documentation, boosting team morale, and building strong relationships with the parent facility.
- Partnered with patients' families to ensure safe discharges, educate on plans of care, and foster open communication through weekly care plan meetings with IDT.
- Navigated insurance systems (e.g., Medicare A, UHC, Medicaid, UFC, ALTCCS) to enhance care delivery and manage patient expenses effectively.
- Utilized Rehab Optima for EMR documentation and maintained daily productivity above 85%.
Physical Therapist
RehabCare
Greater Denver Area
07.2015 - 07.2016
- Delivered patient-centered care in outpatient settings, specializing in geriatrics, orthopedics, and work-related injuries, achieving consistently high patient satisfaction scores.
- Collaborated with interdisciplinary teams to create individualized treatment plans, addressing functional goals, pain management, and long-term outcomes.
- Collaborated with external stakeholders, including physicians and case managers, to ensure continuity of care and effective communication.
- Mentored and guided clinical staff, enhancing professional development and adherence to evidence-based practices.
- Streamlined workflows and optimized scheduling, contributing to operational success and exceeding monthly revenue goals.
Education
MBA -
Texas A&M University
Corpus Christi, TX07-2023
Doctor of Physical Therapy - Physical Therapy
University of Colorado School of Medicine
Aurora, CO05-2015
BS - Chemical Engineering
University of Utah
Salt Lake City, UT01-2006
MS - Mathematics
University of Massachusetts At Lowell
Lowell, MASkills
- Wellness Program Development & Implementation
- Longevity & Preventative Health Strategies
- Health Promotion & Behavior Change Coaching
- Exercise Prescription & Functional Movement
- Strength, Mobility & Injury Prevention
- Aging Adult Wellness & Functional Independence
- Population Health Management
- Community Wellness Programming
- Program Operations & Performance Management
- Quality Improvement & Process Optimization
- Data Analysis & KPI Reporting
- Strategic Planning & Growth Initiatives
- Cross-Functional Team Leadership
- Staff Development & Training
- Stakeholder Engagement
- Evidence-Based Practice
- Patient/Member Experience Optimization
- Healthcare Operations Leadership
Publications
- Does Body Perception Differ Between Patients With Painful Knee Osteoarthritis and Pain-free Older Adults?
- Quadriceps Function Remains Asymmetrical 3-months after Total Knee Arthroplasty
Certification
- Physical Therapist
Timeline
Multi-Site Clinic Director
ATI Physical Therapy
08.2025 - Current
Clinic Director
ATI Physical Therapy
01.2024 - 08.2025
Physical Therapist
Independence Rehab
07.2023 - 03.2024
Owner
Kick Rocks
10.2022 - 03.2024
Supervising Physical Therapist
Nova Medical Centers
08.2022 - 07.2023
Director Of Rehabilitation
Brookdale
11.2018 - 08.2022
Lead Therapist/Assistant Director of Rehab
Independence Rehab
07.2016 - 10.2018
Physical Therapist
RehabCare
07.2015 - 07.2016
MBA -
Texas A&M University
Doctor of Physical Therapy - Physical Therapy
University of Colorado School of Medicine
BS - Chemical Engineering
University of Utah
MS - Mathematics
University of Massachusetts At Lowell