I am a qualified professional with over 6 years of experience in customer service. Strong communication, organizational & multitasking abilities. Team player with an eye for detail.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Paraprofessional
Zen Ed
08.2025 - Current
Supported students in daily activities, enhancing learning experiences and promoting engagement.
Assisted teachers with instructional materials, ensuring availability and organization for effective lesson delivery.
Collaborated with special education staff to implement individualized education plans, fostering student development.
Monitored student behavior, implementing strategies to maintain a positive and productive classroom environment.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Server
Italy's Little Kitchen
2024 - 2025
Foster positive, memorable dining experience
Coordinating well with colleagues and kitchen staff
Monitor inventory levels
Behavioral aide
Supporting Unlimited Possibilities Inc.
01.2023 - 2024
Address Behavior management and implement behavioral improvement plan
Monitor safety needs and document client charts
Give academic, emotional and social support
Host - Server - Bartender
Hollywood Roosevelt Hotel
01.2019 - 01.2023
Demonstrate deep knowledge of products
Managed high-volume operations
Provide personalized assistance and exceptional customer service
Executive Assistant
PFS Financial Services Marketing Org
01.2017 - 01.2019
Cold called prospects & set up appointments
Goal oriented specifically on sales & company growth
Interviewed and hired new representatives
Leveraged social media websites to promote services and gauge customer needs and preferences